Bank Customer Support Specialist (Entry‑Level)

Valor Intelligent Processing; Dallas (TX); On-site; USD 18,046 - 23,763; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Paid Training

Job summary

Valor Intelligent Processing in Dallas, Texas is hiring a Customer Service Agent to support commercial and public sector clients. This entry-level position involves handling inbound calls, troubleshooting issues, and building relationships with customers.

The role requires strong communication skills and the ability to multitask across computer systems. Candidates with prior experience in customer service are encouraged to apply. Competitive pay ranges from $13.10 to $17.25 per hour, with numerous benefits.

Qualifications

• Must be 18 years of age.
• Minimum of three years in a call center environment.
• Minimum of one year of experience in a customer service role.

Responsibilities

• Handle inbound customer calls professionally.
• Listen to customers and resolve issues.
• Create and maintain customer CRM records.

Skills

Customer service orientation

Problem solving

Multitasking

Strong communication skills

Team player

Education

High School Diploma or Equivalent

Tools

Microsoft Office Suite

Job description

Valor Intelligent Processing in Dallas, Texas is hiring a Customer Service Agent to support commercial and public sector clients. This entry-level position involves handling inbound calls, troubleshooting issues, and building relationships with customers.

The role requires strong communication skills and the ability to multitask across computer systems. Candidates with prior experience in customer service are encouraged to apply. Competitive pay ranges from $13.10 to $17.25 per hour, with numerous benefits.