Banking CSR: Friendly Service with Growth Path

WaFd Bank; Washington; On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid time off

Paid Parental Leave

Life and AD&D insurance

Long-term disability

Tuition Reimbursement

Employee assistance programs

Job summary

WaFd Bank is hiring a Customer Service Representative (CSR) to help strengthen the community's financial health. You will be the friendly first impression in the branch, performing accurate banking transactions and building rapport with clients.

This on-site role emphasizes integrity, teamwork, and service within a Monday–Friday schedule with weekends off. We value a great attitude, attention to detail, and the ability to use multiple computer systems.

Qualifications

• High school diploma or approved equivalent.
• Basic math, 10-key and keyboarding.
• Proficient with Microsoft Office tools: Excel, Word, Teams, Outlook.
• Strong communication and a personable attitude.
• Well-developed smartphone and digital channel skills.

Responsibilities

• Provide a positive first impression and accurate banking transactions.
• Build rapport with clients and deliver friendly service.
• Adhere to policies including Bank Secrecy Act and Patriot Act.
• Support WaFd Bank values of integrity, teamwork, and service.

Skills

Customer service

Communication skills

Attention to detail

Integrity

Teamwork

Adaptability

Problem solving

Positive attitude

Education

High school diploma or equivalent

Tools

Excel

Word

Teams

Outlook

Job description

WaFd Bank is hiring a Customer Service Representative (CSR) to help strengthen the community's financial health. You will be the friendly first impression in the branch, performing accurate banking transactions and building rapport with clients.

This on-site role emphasizes integrity, teamwork, and service within a Monday–Friday schedule with weekends off. We value a great attitude, attention to detail, and the ability to use multiple computer systems.