Entry-Level Teller & Customer Service Associate

People's Bank of Commerce; United States; Remote; USD 32,000 - 42,000; Full time

Job summary

People’s Bank of Commerce is seeking an entry-level Customer Service Associate I (CSA I) to start in a structured training program. Under guidance, you will perform basic teller tasks, handle customer transactions, and learn account processes while pursuing growth to the CSA II role.

The role emphasizes accuracy, math aptitude, organization, and a commitment to customer service within a community banking environment. A strong team culture and ongoing coaching are highlighted.

Qualifications

• Minimum of 1 year experience with cash handling.
• Basic math aptitude and attention to detail.
• Willingness to learn banking systems, processes, and regulatory concepts.

Responsibilities

• Provide prompt, friendly teller service aligned with standards.
• Process basic monetary teller transactions under direct supervision.
• Assist with routine account transactions and recordkeeping; issue receipts and verify accuracy.
• Sell cashier’s checks, accept loan payments, and process wire transfers under supervision.
• Maintain security of cash drawer and documentation; balance daily.
• Follow bank policies and regulatory requirements; protect customer data.

Skills

Cash handling

Customer service

Attention to detail

Mathematical aptitude

Communication

Education

High school diploma or GED

Tools

Microsoft Word

Excel

Outlook

ten-key by touch

Job description

People’s Bank of Commerce is seeking an entry-level Customer Service Associate I (CSA I) to start in a structured training program. Under guidance, you will perform basic teller tasks, handle customer transactions, and learn account processes while pursuing growth to the CSA II role.

The role emphasizes accuracy, math aptitude, organization, and a commitment to customer service within a community banking environment. A strong team culture and ongoing coaching are highlighted.