Banana Program Lead — Guest Experience & Ops

Northwest Center; Seattle (WA); On-site; USD 8,000 - 89,000; Full time

Benefits offered by this job

Medical, Dental, Vision

PTO 17 days

Floating holidays

401(k) match

EAP

Mental wellness program

Mentorship program

Wellness reimbursement

Orca Pass Seattle

Dog-friendly environment

Job summary

Northwest Center, in partnership with Amazon, seeks an Assistant Manager for the Banana Program in the Seattle/Bellevue area. You will lead Banana Stand teams, coach Lead Banistas, and ensure operational excellence across locations with a focus on service quality.

The role requires strong people skills, experience in supervision, and the ability to coordinate schedules, manage assets, and collaborate with multiple partners to drive program success.

Qualifications

• Associate degree preferred or equivalent combination of education and experience.

Responsibilities

• Provide management, day-to-day direction, and leadership to Community Banana Stands in multiple areas.
• Execute banana stand events, coordinating operations and communicating with stakeholders/event organizers.
• Coordinate staffing schedules and coverage to ensure stands operate as scheduled, including supporting staffing needs and open/close coverage as necessary.
• Ensure monthly asset inventory is completed and reconciled.
• Report, track, and partner with stakeholders on all repairs for stands and bikes.
• Lead and implement change initiatives related to business process and technologies.
• Support reporting through dashboard maintenance and the collection/analysis of program metrics.
• Exercise good judgment in areas of responsibility; identify or assist in identifying alternative solutions to problems or situations.

Skills

Customer service

Leadership

Supervisory experience

Communication

Time management

Detail-oriented

Education

Associate degree preferred or equivalent

Tools

Excel

Outlook

Job description

Northwest Center, in partnership with Amazon, seeks an Assistant Manager for the Banana Program in the Seattle/Bellevue area. You will lead Banana Stand teams, coach Lead Banistas, and ensure operational excellence across locations with a focus on service quality.

The role requires strong people skills, experience in supervision, and the ability to coordinate schedules, manage assets, and collaborate with multiple partners to drive program success.