Ballard Part-Time Patient Services Specialist 2

University of Washington; Seattle (WA); On-site; USD 33,000 - 49,000; Part time

Job summary

UW Medicine Primary Care at Ballard is seeking a Patient Services Specialist 2 to support front-desk operations and care delivery in our Seattle clinic. In this 30-hour-per-week, 75% FTE role, you will manage phone triage, appointment scheduling, patient intake and coordination with the clinic team to ensure a smooth patient experience.

The position offers day shifts and easy access to public transportation.

Qualifications

• High school graduation or equivalent AND
• One year of healthcare, administrative, or customer service experience OR
• An equivalent combination of education/experience

Responsibilities

• Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging
• Scheduling provider and ancillary service appointments
• Obtaining patient demographic, financial, and clinical information
• Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery
• Other duties as requested

Skills

Customer service

Administrative experience

Education

High school diploma or equivalent

Job description

UW Medicine Primary Care at Ballard is seeking a Patient Services Specialist 2 to support front-desk operations and care delivery in our Seattle clinic. In this 30-hour-per-week, 75% FTE role, you will manage phone triage, appointment scheduling, patient intake and coordination with the clinic team to ensure a smooth patient experience.

The position offers day shifts and easy access to public transportation.