Bakery Team Member: Fresh Bakes & Customer Service

careers-rochebros; Westborough (MA); On-site; USD 21,000 - 25,000; Full time

Job summary

Roche Bros in Massachusetts is seeking a Bakery Associate to prepare, bake and display products while ensuring freshness and high customer service standards. You will rotate stock, assist customers, and maintain sanitation throughout shifts.

The role requires teamwork, ability to follow instructions, and flexibility to work varying store hours. Candidates must be 18+, authorized to work in the U.S., and able to read and speak English.

Qualifications

• Must be 18 years of age.
• Must be able to work as a team member and interact positively with customers.
• Must be able to read, write, speak, and understand English, with the ability to follow instructions.
• Ability to work a schedule based on the business needs of the store location.
• Authorized to work within the U.S.

Responsibilities

• Provide continuous attention to customers’ needs at the service counter.
• Greet, assist and thank customers in a prompt, courteous, and friendly manner.
• Process merchandise according to production guidelines and sanitation standards.
• Prepare and wrap bakery related products.
• Stock display cases and rotate bakery ingredients by oldest product first.
• Write on cakes and prepare products to meet customers’ specs.
• Receive and unload bakery product and store in designated area.
• Maintain sanitation and safety in the work area.
• Operate and clean bakery equipment and tools.

Skills

Teamwork

Customer service

English proficiency

Job description

Roche Bros in Massachusetts is seeking a Bakery Associate to prepare, bake and display products while ensuring freshness and high customer service standards. You will rotate stock, assist customers, and maintain sanitation throughout shifts.

The role requires teamwork, ability to follow instructions, and flexibility to work varying store hours. Candidates must be 18+, authorized to work in the U.S., and able to read and speak English.