Bakery Specialist: Fresh Bakes and Customer Service

careers-rochebros; Westborough (MA); On-site; USD 21,000 - 29,000; Full time

Job summary

Roche Bros. in Massachusetts seeks a bakery team member to prepare, bake, and display products, ensuring freshness, rotation, and top‑notch customer service. You will greet customers, maintain cleanliness, assist with receiving, and work with the team to uphold quality and safety standards.

This role requires basic baking knowledge, reliability, and the ability to follow directions in a fast-paced store environment. The position offers an hourly wage and a supportive team culture.

Qualifications

• Must be 18 years or older.
• Knowledge of baking techniques.
• Able to work as a team and interact positively with customers.
• Able to read, write, speak, and understand English, with the ability to follow instructions.
• Able to work a schedule based on store needs.
• Authorized to work within the U.S.

Responsibilities

• Greet customers and provide prompt, courteous service.
• Build a strong bakery team with associates.
• Maintain high associate morale through respectful, team‑oriented work.
• Assist in receiving and unloading merchandise and verify deliveries.
• Rotate bakery items using first‑in, first‑out policy and maintain inventory.
• Prepare baking mixtures and bake products per recipes and procedures.
• Adhere to health, safety, and sanitation regulations.

Skills

Baking techniques

Teamwork

English proficiency

Follow instructions

Job description

Roche Bros. in Massachusetts seeks a bakery team member to prepare, bake, and display products, ensuring freshness, rotation, and top‑notch customer service. You will greet customers, maintain cleanliness, assist with receiving, and work with the team to uphold quality and safety standards.

This role requires basic baking knowledge, reliability, and the ability to follow directions in a fast-paced store environment. The position offers an hourly wage and a supportive team culture.