Bakery Associate: Fresh Bakes & Customer Service

careers-rochebros; Millis (MA); On-site; USD 21,000 - 28,000; Full time

Job summary

Roche Bros. in Massachusetts is seeking a Bakery Associate to prepare, bake, and display products while ensuring freshness and quality. You will greet customers, maintain clean displays, rotate stock, and assist with inventory and ordering in a team environment.

The role requires baking knowledge, reliable English communication, ability to follow instructions, and availability to work store hours. This position emphasizes safety, cleanliness, and customer-focused service.

Qualifications

• Must be 18 years of age.
• Must demonstrate knowledge of baking techniques.
• Must be able to work as a team member and interact positively with customers.
• Must be able to read, write, speak, and understand English, with the ability to follow instructions.
• Ability to work a schedule based on the business needs of the store location.
• Authorized to work within the U.S.

Responsibilities

• Greet customers and provide prompt, courteous service.
• Build a strong bakery team through collaboration.
• Maintain high morale and a respectful, team-oriented work style.
• Assist in receiving and unloading merchandise and verify delivery against invoices.
• Rotate bakery products and manage inventory, using oldest products first (FIFO).
• Help with ordering and inventory control, handle damaged goods.
• Stock storage and display areas; prepare baking mixtures per recipes.
• Bake products to correct temperatures and specifications; operate mixer and equipment.
• Follow health, safety, and sanitation standards; maintain clean work areas.

Skills

Baking techniques

Teamwork

Customer service

English proficiency

Reading & following instructions

Tools

Ovens & mixers

Job description

Roche Bros. in Massachusetts is seeking a Bakery Associate to prepare, bake, and display products while ensuring freshness and quality. You will greet customers, maintain clean displays, rotate stock, and assist with inventory and ordering in a team environment.

The role requires baking knowledge, reliable English communication, ability to follow instructions, and availability to work store hours. This position emphasizes safety, cleanliness, and customer-focused service.