Bakery Shift Leader – Lead Team, Elevate Guest Experience

85C Bakery Cafe; New York (NY); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

Paid training and leadership dev

Employee discount and bakery products

401(k) retirement plan

Advancement opportunities

Job summary

85°C Bakery Cafe is seeking a Shift Leader in Flushing, NY to guide the storefront and kitchen teams, ensuring smooth operations and guest satisfaction. This hands-on leadership role is the first step on our management path, with focus on hospitality and quality standards.

You will coach staff, manage shift performance, and uphold safety and cleanliness while ensuring on-time service and a positive guest experience. 30+ hours/week, including holidays, required.

Qualifications

• 6+ months of restaurant, food service, or retail experience preferred.
• High school diploma or equivalent preferred.
• Strong communication and people skills — a natural motivator and team player.
• Dependable, punctual, and comfortable leading on the floor.
• Availability of ~30+ hours per week, including holidays, weekends and holidays.

Responsibilities

• Lead the team during your shift, keeping service and operations running smoothly across the storefront and kitchen.
• Coach and train associates to meet 85°C's standards for quality and hospitality.
• Create memorable guest experiences and resolve issues in the moment.
• Uphold quality, food safety, cleanliness, and health & safety standards.
• Help open or close the store and keep each shift on time and on standard.

Skills

Team leadership

Communication

People skills

Dependability

Education

High School diploma

Job description

85°C Bakery Cafe is seeking a Shift Leader in Flushing, NY to guide the storefront and kitchen teams, ensuring smooth operations and guest satisfaction. This hands-on leadership role is the first step on our management path, with focus on hospitality and quality standards.

You will coach staff, manage shift performance, and uphold safety and cleanliness while ensuring on-time service and a positive guest experience. 30+ hours/week, including holidays, required.