Bakery Service Supervisor: Lead Team & Freshness

T & T Supermarket; San Jose (CA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive wages

Paid holiday leave

Premium pay for holiday work

Generous paid time off

Medical, dental & vision care

401(k) retirement plan

10% off in-store staff purchase discount

Paid training

Job summary

A retail grocery store in San Jose seeks a Bakery Service Supervisor to oversee bakery operations, deliver exceptional customer service, and manage staff. The ideal candidate will have at least two years of experience in a bakery setting, possess basic computer skills, and support a collaborative work environment. Benefits include competitive wages, paid holiday leave, medical care, a 401(k) plan, and staff discounts. This role requires flexible shifts including weekdays and weekends, making it suitable for proactive and organized individuals.

Qualifications

• Minimum of 2 years of related experience in the bakery industry.
• Basic computer skills in MS Office.
• Proficient in English, knowledge of Chinese (Cantonese and/or Mandarin) is a plus.
• Knowledge of workplace health and safety protocols.

Responsibilities

• Deliver exceptional customer service and assist customers enthusiastically.
• Provide guidance and supervision to junior team members.
• Address customer complaints promptly and maintain good relationships with customers.
• Ensure quality control measures during product receiving and manage inventory.
• Maintain cleanliness and organization in the bakery environment.

Skills

Customer service

Team leadership

Communication skills

Problem-solving

Organizational skills

Job description

A retail grocery store in San Jose seeks a Bakery Service Supervisor to oversee bakery operations, deliver exceptional customer service, and manage staff. The ideal candidate will have at least two years of experience in a bakery setting, possess basic computer skills, and support a collaborative work environment. Benefits include competitive wages, paid holiday leave, medical care, a 401(k) plan, and staff discounts. This role requires flexible shifts including weekdays and weekends, making it suitable for proactive and organized individuals.