Bakery Operations Leader — Path to BOM

Insomnia Cookies; Worcester (MA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Competitive pay + bonus eligibility

Medical, dental, vision & pet保险

Paid vacation + wellness days

Career development pipeline into BOM领导

Free cookies every shift

Fun, fast-paced team culture

Job summary

Insomnia Cookies in Worcester, MA is seeking an Assistant Bakery Operations Manager to lead and develop a bakery team, run operations with urgency and accountability, and serve as a BOM-ready leader in the absence of the BOM.

The ABOM will blend hands-on operational excellence with talent development, administrative ownership, and team leadership, with a focus on readiness for future BOM roles.

Qualifications

• 1+ year leadership experience in restaurant, retail, or hospitality operations.
• Strong operational discipline and attention to detail.
• Ability to coach and develop hourly team members.
• Comfortable working in fast-paced, high-volume environments.
• Ability to perform all bakery roles during peak business periods.
• Strong communication and problem-solving skills.

Responsibilities

• Execute all core bakery operations including inventory rotation, scheduling support, staffing coordination, and administrative checklists
• Maintain strict adherence to product quality, cleanliness, food safety, and guest experience standards
• Support ordering, inventory accuracy, and shrink control
• Assist in schedule creation and labor execution to meet operational targets
• Support recruiting, interviewing, onboarding, and training of new staff
• Deliver consistent coaching and real-time performance feedback
• Hold team members accountable to standards while reinforcing a growth mindset culture
• Ensure onboarding and training programs are executed to company standards
• Manage bakery operations independently in the absence of the BOM
• Model urgency, accountability, and operational discipline
• Partner with BOM and Area leadership to identify operational gaps and implement solutions
• Maintain continuity of operations during leadership transitions or staffing shortages
• Other duties as assigned

Skills

Leadership

Coaching

Staff development

Communication

Attention to detail

Fast-paced

Job description

Insomnia Cookies in Worcester, MA is seeking an Assistant Bakery Operations Manager to lead and develop a bakery team, run operations with urgency and accountability, and serve as a BOM-ready leader in the absence of the BOM.

The ABOM will blend hands-on operational excellence with talent development, administrative ownership, and team leadership, with a focus on readiness for future BOM roles.