Bakery Operations Lead — Path to BOM Leadership

Insomniacookies; Birmingham (AL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Free cookies every shift

Career progression

Paid vacation

Wellness days

Health insurance

Job summary

Insomnia Cookies in Birmingham, AL seeks an Assistant Bakery Operations Manager to develop the next generation of BOMs, executing bakery operations with urgency, accuracy, and accountability while building leadership skills.

This role leads operational execution, staffing support, coaching, and onboarding, and partners with BOM and area leadership to close gaps and ensure continuity during transitions.

Qualifications

• 1+ year leadership experience in restaurant, retail, or hospitality operations.
• Strong operational discipline and attention to detail.
• Ability to coach and develop hourly team members.
• Comfortable working in fast-paced, high-volume environments.
• Ability to perform all bakery roles during peak business periods.
• Strong communication and problem-solving skills.

Responsibilities

• Execute core bakery operations including inventory rotation, scheduling support, staffing coordination, and administrative checklists.
• Maintain strict adherence to product quality, cleanliness, food safety, and guest experience standards.
• Support ordering, inventory accuracy, and shrink control.
• Assist in schedule creation and labor execution to meet operational targets.
• Recruiting, interviewing, onboarding, and training of new staff.
• Deliver coaching and real-time performance feedback.
• Hold team members accountable to standards while reinforcing a growth mindset culture.
• Ensure onboarding and training programs are executed to company standards.
• Manage bakery operations independently in the absence of BOM.
• Model urgency, accountability, and operational discipline.
• Partner with BOM and Area leadership to identify operational gaps and implement solutions.
• Maintain continuity of operations during leadership transitions or staffing shortages.
• Other duties as assigned

Skills

Leadership

Operations

Staff coaching

Communication

Attention to detail

Job description

Insomnia Cookies in Birmingham, AL seeks an Assistant Bakery Operations Manager to develop the next generation of BOMs, executing bakery operations with urgency, accuracy, and accountability while building leadership skills.

This role leads operational execution, staffing support, coaching, and onboarding, and partners with BOM and area leadership to close gaps and ensure continuity during transitions.