Bakery Operations Lead — Path to Store BOM

Insomnia Cookies, LLC; Philadelphia, Northern (Philadelphia County, KY); Hybride; USD 52 000 - 78 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Bonus eligibility

Health insurance

Paid vacation

Wellness days

Career development

Free cookies

Team culture

Résumé du poste

Insomnia Cookies is seeking an Assistant Bakery Operations Manager to lead daily bakery operations in Philadelphia, ensuring urgency, accuracy, and accountability while developing future bakery leaders. You will blend hands-on execution with talent development, training, scheduling, and adherence to quality and safety standards.

As ABOM, you will work closely with the BOM and leadership, manage staffing, and step in to own bakery operations when needed.

Qualifications

• 1+ year leadership experience in restaurant, retail, or hospitality operations
• Strong operational discipline and attention to detail
• Ability to coach and develop hourly team members
• Comfortable working in fast-paced, high-volume environments
• Ability to perform all bakery roles during peak business periods
• Strong communication and problem-solving skills

Responsabilités

• Execute all core bakery operations including inventory rotation, scheduling support, staffing coordination, and administrative checklists
• Maintain strict adherence to product quality, cleanliness, food safety, and guest experience standards
• Support ordering, inventory accuracy, and shrink control
• Assist in schedule creation and labor execution to meet operational targets
• Support recruiting, interviewing, onboarding, and training of new staff
• Deliver consistent coaching and real-time performance feedback
• Hold team members accountable to standards while reinforcing a growth mindset culture
• Ensure onboarding and training programs are executed to company standards
• Manage bakery operations independently in the absence of the BOM
• Model urgency, accountability, and operational discipline
• Partner with BOM and Area leadership to identify operational gaps and implement solutions
• Maintain continuity of operations during leadership transitions or staffing shortages
• Other duties as assigned

Connaissances

Leadership

Operations management

Staff coaching

Scheduling

Quality & food safety

Problem solving

Communication

Description du poste

Insomnia Cookies is seeking an Assistant Bakery Operations Manager to lead daily bakery operations in Philadelphia, ensuring urgency, accuracy, and accountability while developing future bakery leaders. You will blend hands-on execution with talent development, training, scheduling, and adherence to quality and safety standards.

As ABOM, you will work closely with the BOM and leadership, manage staffing, and step in to own bakery operations when needed.