Bakery Operations Lead: Customer & Team Growth

Hannaford Supermarkets; Village of Voorheesville (NY); On-site; USD 30,000 - 44,000; Full time

Job summary

Hannaford Supermarkets in Voorheesville, NY is seeking a Bakery Department Lead to manage daily bakery operations and support the Assistant Store Manager-Fresh in achieving sales and financial goals. You will lead a team, oversee quality, safety, and merchandising, and ensure excellent customer service across the department.

The role emphasizes coaching, scheduling, inventory control, and adherence to food safety standards, with opportunities to develop associates and maintain strong store

Qualifications

• High school graduate or equivalent preferred.
• Retail bakery experience preferred.
• Ability to lead and direct others.
• Strong understanding of store operations and merchandising techniques preferred.
• Effective communication, customer service, and selling skills.
• Effective interpersonal and organizational skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Strong problem solving skills.
• Must meet minimum age requirements.
• Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a "Certified Food Safety Manager" or complete company training and achieve accreditation within 90 days.

Responsibilities

• Lead the Bakery Department operations in accordance with established department standard practices, in the absence of the Assistant Store Manager-Fresh.
• Provide exceptional customer service and drive sales through effective merchandising.
• Support growth of sales through merchandising strategies.
• Maintain department appearance, quality, variety, safety, and food safety at high levels.
• Maintain records of production, shrink, sales, and inventory.
• Utilize company tools such as financial reports, scheduling, productivity, ordering, and business information systems.
• Assist in creating and maintaining work schedules to meet production and customer service standards.
• Provide coaching, feedback, and participate in performance management."
• Assist in training and developing associates to meet department needs.
• Maintain solid communication within department and with store management.
• Observe and follow all company policies and standard practices.
• Perform other duties and projects as assigned.

Skills

Leadership

Customer Service

Merchandising

Communication

Interpersonal Skills

Organizational Skills

Problem Solving

Learning Agility

Education

Certified Food Safety Manager

Job description

Hannaford Supermarkets in Voorheesville, NY is seeking a Bakery Department Lead to manage daily bakery operations and support the Assistant Store Manager-Fresh in achieving sales and financial goals. You will lead a team, oversee quality, safety, and merchandising, and ensure excellent customer service across the department.

The role emphasizes coaching, scheduling, inventory control, and adherence to food safety standards, with opportunities to develop associates and maintain strong store