Bakery Lead: Elevate Operations & Customer Experience

Hannaford Supermarkets; Town of New Hartford (NY); On-site; USD 24,000 - 36,000; Full time

Job summary

Hannaford Supermarkets in New Hartford, NY, is seeking a Bakery Department Lead to guide daily operations in the bakery when the department manager is absent, ensuring quality and safety. You will develop product knowledge, train associates, maintain clean, well-groomed appearance, and uphold company policies while delivering exceptional service.

The role requires strong communication, teamwork, and the ability to perform physical tasks including lifting up to 40 lbs and working in hot/cold

Qualifications

• Effective communication, customer service, and selling skills.
• Interpersonal skills and desire to work in a team environment.
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements to perform specific job functions.

Responsibilities

• In the absence of the department manager and the assistant department manager, lead the department operations in accordance with established department standard practices.
• Comply with all company policies procedures and government regulations.
• Utilize retail store systems that support job functions which include but not limited to: Productivity Management, Scheduling, CAO and RF Unit.
• Treat all co-workers with fairness, dignity, and respect.
• Meet or exceed all applicable Management Planning guidelines.
• Develop product knowledge in all areas of Bakery department (rolls, desserts, cakes, muffins, bagels, coffees, platters, etc.).
• Assist in training other associates when assigned.
• Maintain a neat, well-groomed personal appearance at all times; comply with company personal appearance policy.
• Maintain solid communication in the department and throughout the organization.
• Support company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards.
• Observe and maintain company sanitation and food safety standards.
• Perform all other duties as assigned.

Skills

Effective communication

Customer service

Teamwork

Multi-tasking

Tools

Productivity Management

Scheduling

CAO

RF Unit

Job description

Hannaford Supermarkets in New Hartford, NY, is seeking a Bakery Department Lead to guide daily operations in the bakery when the department manager is absent, ensuring quality and safety. You will develop product knowledge, train associates, maintain clean, well-groomed appearance, and uphold company policies while delivering exceptional service.

The role requires strong communication, teamwork, and the ability to perform physical tasks including lifting up to 40 lbs and working in hot/cold