Bakery Operations & Guest Experience Lead

University of Delaware; Virginia (IL); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Bonuses

PTO

Healthcare

401(k) with employer match

Dining card

Gym & education reimbursement

Training program

Job summary

Great American Restaurants is seeking a Bakery Manager for its Best Buns Bakery & Burgers concepts in Northern Virginia and Maryland. You will lead front-of-house operations, creating and maintaining guest relationships, coaching staff, and driving sales initiatives to ensure outstanding hospitality.

The role involves overseeing daily shift operations, managing a talented team of retail associates, and delivering exceptional guest experiences in a fast-paced cafe/bakery setting.

Qualifications

• 1-3 years working in casual, high volume cafes or fast casual concepts.
• Strong understanding of bakery, café, or fast casual operations.

Responsibilities

• Lead daily shift operations delivering outstanding hospitality.
• Directly manage and coach front-of-house staff and guest relations.
• Drive sales initiatives and ensure consistent guest experiences.

Skills

Cafe operations

Bakery operations

Customer service

Job description

Great American Restaurants is seeking a Bakery Manager for its Best Buns Bakery & Burgers concepts in Northern Virginia and Maryland. You will lead front-of-house operations, creating and maintaining guest relationships, coaching staff, and driving sales initiatives to ensure outstanding hospitality.

The role involves overseeing daily shift operations, managing a talented team of retail associates, and delivering exceptional guest experiences in a fast-paced cafe/bakery setting.