BAKERY/LEAD CLERK

Pick 'n Save in; Antigo (WI); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a dynamic team at a leading grocery store as a Bakery/Lead Clerk. In this pivotal role, you will back up the department manager and ensure smooth operations in their absence. Your responsibilities will include mastering Standard Operating Procedures, overseeing merchandising, and delivering exceptional customer service. If you have a friendly demeanor, strong math skills, and a passion for teamwork, this opportunity is perfect for you. Work in a fast-paced environment where your contributions will directly impact customer satisfaction and team success.

Qualifications

• 1+ years of retail experience or equivalent education.
• Strong math and communication skills essential for the role.

Responsibilities

• Oversee department in manager's absence and ensure excellent customer service.
• Monitor product freshness and maintain proper staffing levels.

Skills

Interpersonal Skills

Customer Service

Math Skills

Communication Skills

Teamwork

Education

High School Diploma

Retail Experience

Job description

BAKERY/LEAD CLERK (Finance)

Backup the department manager and oversee the department successfully in the manager's absence. Master the Standard Operating Procedures (SOPs), including merchandising, order guides, scheduling, contribution to profit, people development, and customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Minimum Qualifications:

1. High school diploma or general education degree, 1+ years' retail experience, or an equivalent combination of education and experience.
2. Effective interpersonal and customer service skills.
3. Friendly, approachable, and outgoing demeanor/team player.
4. Sound judgment and decision-making skills.
5. Strong math skills (e.g., calculate discounts, proportions, percentages).
6. Basic algebra and geometry skills (e.g., calculate circumferences, volume).
7. Ability to read and interpret documents (e.g., training manuals).
8. Good oral and written communication skills.
9. Ability to speak effectively to groups of customers/employees.

Responsibilities:

• Encourage teamwork through cooperative interactions with co-workers.
• Welcome, serve, and assist customers to provide excellent customer service.
• Ensure proper staffing for service levels and efficient labor utilization.
• Operate equipment (e.g., knives, box cutter, pricing gun) according to company guidelines.
• Communicate effectively with customers and respond promptly to questions and requests.
• Follow opening/closing procedures according to SOPs.
• Adhere to storage and code dating SOPs for all products.
• Ensure timely price changes and in-store transfers in the absence of the department manager.
• Remove and dispose of unsellable products appropriately.
• Follow merchandising guidelines, including display models, signage, and packaging.
• Monitor product temperature and placement to maintain freshness.
• Oversee product portion control to meet SOPs.
• Ensure proper receiving procedures are followed.
• Proof, bake, glaze, top, and thaw products per SOPs.
• Stock products correctly and refill as needed.
• Follow all company and department policies and SOPs.
• Comply with all food safety, sanitation, and safety regulations and identify unsafe conditions.
• Maintain flexibility to work all shifts and relocate to other store locations.

Physical Demands:

Frequently walk on wet surfaces, stand, turn, kneel, reach, squat, stoop/bend, lift and carry objects 5 to 80 lbs., push/pull objects 200 to 2,000 lbs., and work in hot/cold temperatures. Occasionally crawl, climb ladders, and walk on uneven ground. Must perform essential functions with or without reasonable accommodation.