GROCERY/LEAD CLERK

Pick 'n Save in; Schofield (WI); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Grocery/Lead Clerk who will create an outstanding customer experience through exceptional service. This role involves ensuring a safe and clean environment, assisting in reaching sales goals, and maintaining quality assurance standards. The ideal candidate will promote trust and respect among associates, engage with customers to provide product knowledge, and ensure compliance with safety regulations. If you are passionate about customer service and thrive in a retail environment, this position offers a fantastic opportunity to make a positive impact.

Qualifications

• Must be 18 or older.
• Ability to handle stressful situations and effective communication.

Responsibilities

• Create a welcoming environment for customers and assist with inquiries.
• Ensure product quality and adhere to food safety regulations.
• Monitor inventory and report discrepancies to management.

Skills

Effective communication skills

Ability to handle stressful situations

Basic math knowledge

Retail experience

Second language

Job description

GROCERY/LEAD CLERK (Finance)

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Minimum Requirements

• Must be 18 or older
• Ability to handle stressful situations
• Effective communication skills
• Knowledge of basic math (counting, addition, subtraction)

Desired Skills and Responsibilities

• Retail experience
• Second language (speaking, reading, and/or writing)

• Promote trust and respect among associates, with a positive attitude.
• Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Offer product samples to help customers discover new items or products they inquire about.
• Inform customers of grocery specials.
• Provide customers with fresh products that they have ordered.
• Recommend grocery items to customers to ensure they get the products they want and need.
• Check product quality to ensure freshness, review "sell by" dates, and take appropriate action.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal, and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained, and temperature logs are kept.
• Reinforce safety programs by complying with safety procedures, identifying unsafe conditions, and notifying store management.
• Practice preventive maintenance by inspecting equipment and notifying relevant personnel of repairs.
• Notify management of customer or employee accidents.
• Report all safety risks, issues, and illegal activities, including robbery, theft, or fraud.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.