PRODUCE/LEAD CLERK

Metro Market in; Stevens Point (WI); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Produce/Lead Clerk to create outstanding customer experiences in a vibrant Produce department. This role involves leading a team, ensuring compliance with safety regulations, and maintaining high-quality standards for products. The ideal candidate will embrace a customer-first strategy, empowering associates to deliver exceptional service. Join a dynamic team that values respect, integrity, and collaboration, and play a key role in driving sales and creating a welcoming environment for customers. If you have a passion for produce and leadership, this opportunity is perfect for you.

Qualifications

• Must be at least 18 years old and possess a current food handler's permit once employed.
• Management and produce experience preferred.

Responsibilities

• Ensure compliance with safety and food regulations while promoting trust among associates.
• Train and develop associates to meet performance goals and provide excellent customer service.
• Manage inventory and maintain quality standards in the Produce department.

Skills

Effective communication skills

Basic math skills

Stress management

Education

High school diploma or equivalent

Job description

PRODUCE/LEAD CLERK (Finance)

Create outstanding customer experiences through exceptional service. Establish and maintain a safe, clean, and fresh environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all quality assurance standards. Direct and supervise all functions, duties, and activities for the Produce department. Support the day-to-day operations of the Produce department. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Minimum Qualifications

• 18 years of age
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)
• Ability to handle stressful situations
• Current food handler's permit once employed

Desired Qualifications

• Management experience preferred
• Produce experience

Responsibilities

• Adhere to all local, state, and federal laws, safety and food safety regulations, and company guidelines.
• Promote trust and respect among associates.
• Communicate company, department, and job-specific information to associates.
• Establish performance goals for the department and empower associates to meet or exceed targets through collaboration and teamwork.
• Develop adequate scheduling to manage customer volume throughout hours of operation.
• Train and develop associates on performance of their job, including inventory, stocking, CAO, Key Retailing, and other aspects.
• Create an environment where customers feel welcome, important, and appreciated by answering questions and recommending products.
• Offer product samples and inform customers of produce specials.
• Review and inspect products for quality and freshness, taking appropriate action as needed.
• Utilize Fresh Insights to ensure proper sell-through and shrink reduction.
• Recommend produce items to customers to meet their needs.
• Develop and implement a department business plan to achieve desired results.
• Work in refrigerated areas for hours at a time and regularly lift up to 50 pounds.
• Implement merchandising promotional plans for the department.
• Keep all department associates current with present, future, seasonal, and special ads.
• Monitor and control department expenses.
• Maintain awareness of inventory and stocking conditions, noting discrepancies.
• Ensure price integrity, including shelf tags and promotional signs.
• Assist in the inventory process.
• Ensure proper temperatures in cases and coolers and maintain temperature logs.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions.
• Practice preventive maintenance by inspecting equipment and notifying management of repairs.
• Report safety risks, accidents, and illegal activities, including robbery, theft, or fraud.
• Perform essential functions of this position with or without reasonable accommodation.