GROCERY/LEAD CLERK

Pick 'n Save in; Antigo (WI); On-site; USD 25,000 - 40,000; Full time

Job summary

An established industry player is seeking a Grocery/Lead Clerk to enhance customer experiences through exceptional service. This role involves maintaining a safe and clean environment, assisting in sales goals, and ensuring product quality. The ideal candidate will promote trust and respect among colleagues, create a welcoming atmosphere for customers, and stay informed about grocery specials. Join a team that values respect, honesty, and safety, while making a significant impact in the grocery department.

Qualifications

• Must be 18 or older.
• Ability to handle stressful situations and communicate effectively.

Responsibilities

• Create a welcoming environment for customers and answer their questions.
• Ensure product quality and maintain inventory in the department.
• Adhere to food safety regulations and guidelines.

Skills

Effective communication skills

Ability to handle stressful situations

Basic math skills

Retail experience

Second language

Job description

GROCERY/LEAD CLERK (Finance)

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Minimum

• Must be 18 or older
• Ability to handle stressful situations
• Effective communication skills
• Knowledge of basic math (counting, addition, subtraction)

Desired

• Retail experience
• Second language (speaking, reading, and/or writing)

Responsibilities

• Promote trust and respect among associates, with a positive attitude.
• Create an environment that makes customers feel welcome, important, and appreciated by answering questions about products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions about products.
• Offer product samples to help customers discover new items or products they inquire about.
• Inform customers of grocery specials.
• Provide customers with ordered fresh products.
• Recommend grocery items to customers to ensure they get the products they want and need.
• Check product quality to ensure freshness, review "sell by" dates, and take appropriate action.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal, and special ads.
• Adhere to all food safety regulations and guidelines.
• Maintain proper temperatures in cases and coolers, and keep temperature logs.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions, notifying store management.
• Practice preventive maintenance by inspecting equipment and notifying management of repairs.
• Notify management of customer or employee accidents.
• Report safety risks, issues, and illegal activities such as robbery, theft, or fraud.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.