Bakery Lead Baker - Craft Fresh, Customer-Focused

Hyvee.io; Galesburg (IL); On-site; USD 19,000 - 30,000; Full time

Job summary

Hy-Vee in Illinois is seeking a skilled Baker for the Bakery Department. You will prepare, bake, fry, and manage items to fill cases and fulfill customer orders daily.

You'll lead bakery clerks, ensure freshness and proper sanitation, collaborate with the team, and maintain production schedules while delivering friendly customer service. This fast-paced role offers hands-on kitchen work, opportunities to train staff, and a path toward supervisory responsibilities within the store.

Qualifications

• To be successful in this role, you'll need to be able to commit to Hy-Vee's mission and deliver an outstanding customer and team experience.
• Solve practical problems and make sound decisions with a variety of variables and limited standardization.
• Apply math skills including fractions, decimals, and percentages in day-to-day tasks.
• Lead and guide bakery clerks, providing direction and maintaining department standards.
• Communicate clearly with customers and co-workers and contribute positively to the team.
• Handle confidential information including sales with discretion.

Responsibilities

• Deliver outstanding customer service by greeting every customer with a smile and assisting them with their needs throughout the store.
• Check orders for the day and set up a timeline and production schedule, prioritizing special and future orders as needed.
• Prepare, make up, bake, and fry all department products, proofing items as necessary and pulling product from the freezer or cooler.
• Review product for freshness and pull by stale date; anticipate product needs for current and subsequent days.
• Inspect incoming products for quality and quantity, including identifying mispicks.
• Invoice and put away product as instructed by the Department Manager.
• Check signage for correct labels on ad items and review the department for potential safety issues.
• Understand the use and maintenance needs of bakery equipment and follow up on potential issues.
• Operate as a lead with bakery clerks, providing guidance and direction.
• Review current product on the shelf, re-merchandise as needed, and remove or recycle outdated products.
• Order supplies and merchandise items for the department as directed by the Bakery Manager.
• Write the department schedule and ensure coverage in the Bakery Manager's absence.
• Practice proper sanitation procedures and keep the work area clean, neat, and safe at all times.
• Answer the phone promptly and provide friendly, helpful service to customers who call, including taking product orders.
• Follow Hy-Vee's dress code, hygiene standards, and all department and company guidelines.
• Pitch in with other tasks or special projects as they come up.

Skills

Commitment to mission

Problem solving

Math skills

Team leadership

Communication

Discretion

Education

High school diploma or equivalent

Job description

Hy-Vee in Illinois is seeking a skilled Baker for the Bakery Department. You will prepare, bake, fry, and manage items to fill cases and fulfill customer orders daily.

You'll lead bakery clerks, ensure freshness and proper sanitation, collaborate with the team, and maintain production schedules while delivering friendly customer service. This fast-paced role offers hands-on kitchen work, opportunities to train staff, and a path toward supervisory responsibilities within the store.