Bakery General Manager - Lead Growth & Flexible Hours

San Carlos : NBC000032; San Carlos (CA); On-site; USD 70,000 - 90,000; Full time

Job summary

Nothing Bundt Cakes in San Carlos is seeking a General Manager to lead all bakery operations, inspire a high-performing team, drive business results, and ensure every guest enjoys our quality, service, and experience. You will oversee staffing, scheduling, payroll, costs, and guest relations to maintain brand standards.

You will manage inventory, vendor relationships, and community engagement to grow brand awareness while maintaining exceptional food safety and product quality.

Qualifications

• 3+ years of management experience in retail, restaurant, bakery, hospitality, or food service operations.
• Proven leadership with responsibility for hiring, training, coaching, and performance management.
• Strong business acumen with experience managing sales, labor, and operating costs.
• Excellent communication, organizational, and problem-solving skills.
• Passion for delivering exceptional guest experiences and building strong teams.
• Ability to thrive in a fast-paced, customer-focused environment.
• Proficiency with scheduling, reporting, and operational systems.
• Flexible availability, including weekends and holidays as business needs require.
• Ability to stand for extended periods and lift up to 25 pounds.

Responsibilities

• Lead and oversee all day-to-day bakery operations.
• Recruit, hire, train, coach, and develop a strong, engaged team.
• Create and maintain a positive culture focused on teamwork, accountability, and guest satisfaction.
• Drive sales growth and profitability by achieving bakery performance goals.
• Manage labor, scheduling, payroll, food costs, and operating expenses.
• Ensure exceptional guest service and effectively resolve customer concerns.
• Maintain high standards for product quality, food safety, sanitation, and brand compliance.
• Oversee inventory management, ordering, and vendor relationships.
• Analyze business metrics and implement action plans to improve operational performance.
• Partner with ownership and leadership to execute business strategies and achieve organizational objectives.
• Support community engagement and local marketing initiatives to grow brand awareness.

Skills

Management experience

Leadership

Business acumen

Communication

Guest focus

Scheduling

Flexibility

Stamina & lifting

Job description

Nothing Bundt Cakes in San Carlos is seeking a General Manager to lead all bakery operations, inspire a high-performing team, drive business results, and ensure every guest enjoys our quality, service, and experience. You will oversee staffing, scheduling, payroll, costs, and guest relations to maintain brand standards.

You will manage inventory, vendor relationships, and community engagement to grow brand awareness while maintaining exceptional food safety and product quality.