Bakery General Manager in Training | Guest Experience

Susiecakes; Los Angeles (CA); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Free shoes

Birthday PTO

Holidays off

Vacation plan

401k

Pet insurance

Maternity leave flexibility

Job summary

SusieCakes is seeking an Assistant Bakery General Manager to train and lead the guest service team. This manager-in-training role supports the General Manager with guest service across multiple locations and helps drive bakery success metrics.

The ideal candidate has two years of managerial experience, excellent verbal and written communication skills, and strong interpersonal and team-building abilities. Flexibility to work across shifts, including weekends and holidays, is essential.

Qualifications

• Two years of managerial/leadership experience in hospitality, food service or retail.
• Excellent verbal and written communication skills.
• Exceptional interpersonal and team-building abilities.
• Ability to train, coach, and counsel team members.
• Exposure to financial and operational accountabilities.

Responsibilities

• Inspires, trains, and supports the guest service team.
• Supports the General Manager with guest service across multiple locations.
• Works with Market Leader and GM to develop objectives and improve bakery success metrics.

Skills

Leadership experience

Communication skills

Team building

Training coaching

Operational accountability

Education

Associates or Bachelor's degree in Business or Hospitality

High school diploma or GED

Job description

SusieCakes is seeking an Assistant Bakery General Manager to train and lead the guest service team. This manager-in-training role supports the General Manager with guest service across multiple locations and helps drive bakery success metrics.

The ideal candidate has two years of managerial experience, excellent verbal and written communication skills, and strong interpersonal and team-building abilities. Flexibility to work across shifts, including weekends and holidays, is essential.