Bakery Department Team Lead - Guest Service & Ops

Lowes Foods; Wake Forest (NC); On-site; USD 52,000 - 76,000; Full time

Job summary

Lowes Foods in Wake Forest is seeking a Bakery Department Manager to supervise bakery operations, ensure exceptional guest service, and support merchandising programs. You will lead staff, oversee training, and manage inventory and scheduling, while upholding food safety and quality standards.

The role requires an 18+ candidate with strong communication skills, ability to handle lifting and physical tasks, and experience in bakery operations.

Qualifications

• Friendly, outgoing personality.
• Ability to supervise people including training and development.
• Ability to lift up to 50 lbs occasionally.
• Knowledge of bakery operations.
• Effective communication and guest service skills.
• Must be at least 18 years old.
• Ability to read and understand information.
• Ability to bend, kneel and stand for extended periods.
• Ability to work with Store Manager and Merchandiser.
• Ability to work well with computers.

Responsibilities

• Ensure guests receive polite, friendly service from bakery department staff.
• Achieve budgeted sales, shrink and profits for the bakery department.
• Maintain desired level of inventory and supplies.
• Operate the department according to merchandising and operational guidelines and programs.
• Ensure the quality of product for sale meets Lowes Foods standards.
• Maintain sanitation and safety throughout the department according to Lowes Foods standards.
• Provide guidance, orientation, training and feedback to ensure bakery department hosts achieve satisfactory performance standards.
• Perform product preparation, receiving, ordering, stocking and guest service as necessary to achieve standards.
• Maintain department’s labor budget and scheduling standards.
• Perform PA announcements.
• Perform all other duties as assigned by management.

Skills

Leadership

Customer service

Team training

Communication

Bakery operations

Computer literacy

Job description

Lowes Foods in Wake Forest is seeking a Bakery Department Manager to supervise bakery operations, ensure exceptional guest service, and support merchandising programs. You will lead staff, oversee training, and manage inventory and scheduling, while upholding food safety and quality standards.

The role requires an 18+ candidate with strong communication skills, ability to handle lifting and physical tasks, and experience in bakery operations.