Bakery Department Team Lead — Guest Service & Ops

Lowes Foods; Apex (NC); On-site; USD 42,000 - 62,000; Full time

Job summary

Lowes Foods is seeking an Bakery Department Manager candidate to supervise the bakery team, ensure guest service aligns with standards, and maintain merchandising and operational guidelines. The role includes managing inventory, budgets, and schedules while upholding quality and sanitation requirements.

The position emphasizes leadership, training, and strong communication with store management to drive department performance and guest satisfaction.

Qualifications

• Friendly, outgoing personality.
• Ability to work well with others.
• Ability to lift 25 lbs consistently and 50 lbs occasionally.
• Ability to read and understand information and direction.
• Knowledge of bakery operations.
• Ability to supervise people including training and development.
• Demonstrated ability to learn multiple tasks and technical requirements.
• Effective communication, guest service and selling skills.
• Must be at least 18 years old.
• Ability to bend, kneel and stand for extended periods.
• Ability to communicate with Store Manager and Merchandiser.
• Ability to work well with computers.

Responsibilities

• Ensure guests receive polite, friendly service from bakery department staff.
• Achieve budgeted sales, shrink and profits for the bakery department.
• Maintain desired level of inventory and supplies.
• Operate the department according to merchandising and operational guidelines and programs.
• Ensure the quality of product for sale meets Lowes Foods standards.
• Maintain sanitation and safety throughout the department according to Lowes Foods standards.
• Provide guidance, orientation, training and feedback to ensure bakery department hosts achieve satisfactory performance standards.
• Perform product preparation, receiving, ordering, stocking and guest service as necessary to achieve standards.
• Maintain department’s labor budget and scheduling standards.
• Perform PA announcements.
• Perform all other duties as assigned by management.

Skills

Friendly personality

Teamwork

Lifts 25 lbs

Reads and understands

Bakery operations

Supervision & training

Multi-tasking

Communication & selling

18 years or older

Mobility: bend/kneel/stand

Interdepartment communication

Computer proficiency

Job description

Lowes Foods is seeking an Bakery Department Manager candidate to supervise the bakery team, ensure guest service aligns with standards, and maintain merchandising and operational guidelines. The role includes managing inventory, budgets, and schedules while upholding quality and sanitation requirements.

The position emphasizes leadership, training, and strong communication with store management to drive department performance and guest satisfaction.