Bakery Department Lead — Guest Service & Profitability

Lowes Foods; Clemmons (NC); On-site; USD 45,000 - 60,000; Full time

Job summary

Lowes Foods in Clemmons, NC is seeking a Bakery Department Manager to lead daily bakery operations, supervise staff, and ensure guest service, merchandising, and department standards are met in the absence of the Department Manager.

The role involves overseeing product quality, inventory, scheduling, and budgets, coordinating staff training, and performing routine duties such as PA announcements and guest service duties.

Qualifications

• Friendly, outgoing personality.
• Ability to work well with others.
• Knowledge of bakery operations.
• Ability to supervise people including training and development.
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Effective communication, guest service and selling skills.
• Must be at least 18 years old.
• Ability to bend, kneel and stand for extended periods of time.
• Ability to read and understand information and direction.
• Ability to work well with computers.

Responsibilities

• Ensure guests receive polite, friendly service from bakery department staff.
• Achieve budgeted sales, shrink and profits for the bakery department.
• Maintain desired level of inventory and supplies.
• Operate the department according to merchandising and operational guidelines and programs.
• Ensure the quality of product for sale meets Lowes Foods standards.
• Maintain sanitation and safety throughout the department according to Lowes Foods standards.
• Provide guidance, orientation, training and feedback to ensure bakery department staff achieve satisfactory performance standards.
• Perform product preparation, receiving, ordering, stocking and guest service as necessary to achieve standards.
• Maintain department’s labor budget and scheduling standards.
• Perform PA announcements.
• Perform all other duties as assigned by management.

Skills

Friendly personality

Teamwork

Guest service

Leadership

Communication

Bakery knowledge

Job description

Lowes Foods in Clemmons, NC is seeking a Bakery Department Manager to lead daily bakery operations, supervise staff, and ensure guest service, merchandising, and department standards are met in the absence of the Department Manager.

The role involves overseeing product quality, inventory, scheduling, and budgets, coordinating staff training, and performing routine duties such as PA announcements and guest service duties.