Bakery Department Lead — Guest Service & Growth

Lowes Foods; Cary (NC); On-site; USD 52,000 - 66,000; Full time

Job summary

Lowes Foods in Cary, NC seeks an experienced Bakery Department Manager to supervise daily bakery operations, ensure guest service excellence, and uphold merchandising programs.

You will train and guide bakery hosts, manage inventory and labor budgets, and maintain product quality and safety standards in the department. If you are a proactive leader with a passion for customer service, join our team.

Qualifications

• Friendly, outgoing personality and strong guest service.
• Able to supervise staff and train team.
• Knowledge of bakery operations and safety practices.

Responsibilities

• Ensure guests receive polite, friendly service from bakery staff.
• Achieve budgeted sales, shrink and profits for the bakery department.
• Maintain inventory levels and supplies.
• Operate the department according to merchandising and operational guidelines and programs.
• Ensure product quality meets Lowes Foods standards.
• Maintain sanitation and safety throughout the department.
• Provide guidance, orientation, training and feedback to ensure bakery staff achieve performance standards.
• Perform product preparation, receiving, ordering, stocking and guest service as necessary.
• Maintain department labor budget and scheduling.
• Perform PA announcements.
• Perform all other duties as assigned by management.

Skills

Customer service

Team leadership

Bakery operations

Reading comprehension

Training & development

Multi-tasking

Communication skills

Age 18+

Physical stamina

Computer skills

Safety & sanitation

Store coordination

Job description

Lowes Foods in Cary, NC seeks an experienced Bakery Department Manager to supervise daily bakery operations, ensure guest service excellence, and uphold merchandising programs.

You will train and guide bakery hosts, manage inventory and labor budgets, and maintain product quality and safety standards in the department. If you are a proactive leader with a passion for customer service, join our team.