Bakery Department Lead - Elevate Freshness & Service

Hy-Vee, Inc.; Ames (IA); On-site; USD 42,000 - 65,000; Full time

Job summary

Hy-Vee, Inc. is seeking a Bakery Department Manager to lead the bakery, setting standards for service, quality, and profitability while guiding a dedicated team to ensure every customer visit leaves them smiling.

You will recruit, train, schedule, and manage inventory, pricing, and promotions in coordination with store leadership to drive results and maintain freshness in a fast-paced environment. This role requires a high school diploma and bakery or retail management experience, with safety

Qualifications

• Deliver outstanding customer service and inspire your team to do the same.
• Lead, motivate, and develop a team in a fast-paced retail environment.
• Solve practical problems and make sound decisions with a variety of variables.
• Use basic math skills, including fractions, decimals, and percentages.
• Communicate clearly, both in writing and verbally, with customers, employees, and vendors.
• Handle confidential information, including employee compensation, sales data, and inventory reports, with discretion.
• One or more years of related bakery or retail management experience preferred; high school diploma or equivalent required.

Responsibilities

• Set and uphold department standards for customer service, cleanliness, sanitation, team relations, and overall profitability.
• Build a friendly, welcoming atmosphere by encouraging your team to greet and engage with customers and leading by example
• Assist customers with finding products, reaching items, carrying heavy purchases, and going the extra mile to make their visit a great one
• Recruit, hire, train, supervise, and evaluate department employees, and handle performance and disciplinary matters as needed
• Coordinate scheduling, daily work plans, and department goals in partnership with store leadership
• Oversee ordering, replenishment, pricing, invoicing, and bookkeeping for the department
• Analyze weekly and monthly sales trends, prepare ad projections, and plan promotions and displays
• Ensure proper product temperatures, storage procedures, and freshness standards to minimize shrink
• Understand and troubleshoot bakery equipment and coordinate maintenance as needed
• Conduct department inventory and manage product pre-orders
• Maintain compliance with Hy-Vee’s dress code, hygiene standards, and all company policies
• Assist in other store areas and take on special projects as needed

Skills

Customer service

Leadership

Problem solving

Math skills

Clear communication

Discretion

Mgmt experience

Education

High school diploma

Job description

Hy-Vee, Inc. is seeking a Bakery Department Manager to lead the bakery, setting standards for service, quality, and profitability while guiding a dedicated team to ensure every customer visit leaves them smiling.

You will recruit, train, schedule, and manage inventory, pricing, and promotions in coordination with store leadership to drive results and maintain freshness in a fast-paced environment. This role requires a high school diploma and bakery or retail management experience, with safety