Bakery & Deli Specialist: Customer Experience

Kroger Co.; Beaumont (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger Co. is hiring for a Grocery Clerk in the Bakery/Deli department. You will prepare items per customer requests, offer samples, inform customers of specials, and ensure fresh, correctly portioned products.

You will use bakery equipment and follow safety and quality standards to deliver excellent customer service across the department. Join a team that values respect, integrity, and safety while maintaining accurate temperature logs and inventory.

Qualifications

• Customer service skills are required.
• Clear and effective communication is essential.
• Basic math skills to handle prices and measurements.
• Ability to obtain a current food handler's permit after hire.

Responsibilities

• Grocery Clerk (Bakery/Deli) will prepare items per customer requests using bakery equipment.
• Offer product samples to help customers discover new items.
• Inform customers of bakery/deli specials and promotions.
• Provide fresh products ordered by customers and portion sizes to minimize shrink.
• Recommend deli or bakery items to meet customers' needs.
• Use bakery equipment (refrigerators, freezers, slicers, ovens) per guidelines.
• Prepare foods according to logs and cooking instructions.
• Measure, mix, and prepare ingredients with kitchen tools.
• Label and inventory ingredients and merchandise.
• Check product quality and review sell-by dates.
• Operate kitchen equipment (stove, scale, fryer, steamer, etc.).
• Label, stock, and inventory department merchandise.
• Report discrepancies in ordering/shipping to the manager.
• Know store layout to locate products on request.
• Stay current with ads and promotions.
• Know products to answer questions and suggest items.
• Monitor inventory/stocking conditions for discrepancies.
• Maintain proper temperatures in cases/coolers and logs.
• Promote trust and respect among associates.
• Create welcoming environment and assist customers.

Skills

Customer service

Communication

Math basics

Food handler permit

Job description

Kroger Co. is hiring for a Grocery Clerk in the Bakery/Deli department. You will prepare items per customer requests, offer samples, inform customers of specials, and ensure fresh, correctly portioned products.

You will use bakery equipment and follow safety and quality standards to deliver excellent customer service across the department. Join a team that values respect, integrity, and safety while maintaining accurate temperature logs and inventory.