Bakery & Deli Service Specialist

Kroger; Huntsville (AL); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger in Huntsville, Alabama is hiring a Bakery/Deli Clerk to create an outstanding customer experience. You will assist the department manager to meet sales and quality standards while keeping the area safe and clean.

This role requires delivering warm service, handling bakery equipment, and maintaining product quality and accurate temperatures. Ideal candidates bring strong customer service and communication skills, basic math, and the ability to obtain a food handler's permit after

Qualifications

• Customer service skills required.
• Strong communication abilities.
• Basic math proficiency needed.
• Ability to obtain food handler's permit after hire.

Responsibilities

• Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
• Bakery/Deli Clerk should offer product samples to help customers discover new items or products they inquire about.
• Grocery Clerk (Bakery/Deli) will be able to inform customers of bakery and/or deli specials.
• Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible) to prevent shrink.
• Recommend deli or bakery items to customers to ensure they get the products they want and need.
• Use all equipment in bakery such as refrigerators, freezers, slicers, and ovens according to guidelines.
• Prepare foods according to the food temperature logs and follow cooking instructions.
• Measure, prepare and mix ingredients using various utensils and equipment.
• Adequately prepare, package, label and inventory ingredients in merchandise.
• Check product quality to ensure freshness; review sell-by dates and take action.
• Properly use kitchen equipment, stove, computerized scale, fryer, steamer, robot coupe etc.
• Label, stock and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Understand the store layout and be able to locate products on request.
• Stay current with present, future, seasonal and special ads.
• Gain knowledge of products and respond to questions, making suggestions.
• Maintain inventory awareness and note discrepancies.
• Ensure proper temperatures in cases and coolers are maintained and logs kept.
• Promote trust and respect among associates.
• Create an environment that makes customers feel welcome and valued.
• Adhere to all food safety regulations and guidelines.
• Reinforce safety programs and report unsafe conditions.
• Inspect equipment and notify managers of repairs.
• Notify management of customer or employee accidents.
• Work cooperatively in high-paced and sometimes stressful environments.
• Manage conflicts professionally.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek help to resolve issues.
• Provide support to minors, individuals with special needs, and older adults.
• Must perform essential functions with or without reasonable accommodation.

Skills

Customer Service skills

Effective communication skills

Knowledge of basic math

Food handlers permit

Job description

Kroger in Huntsville, Alabama is hiring a Bakery/Deli Clerk to create an outstanding customer experience. You will assist the department manager to meet sales and quality standards while keeping the area safe and clean.

This role requires delivering warm service, handling bakery equipment, and maintaining product quality and accurate temperatures. Ideal candidates bring strong customer service and communication skills, basic math, and the ability to obtain a food handler's permit after