Bakery & Deli Specialist — Fresh Customer Experience

Kroger Family of Companies; Grand Junction (CO); On-site; USD 23,000 - 33,000; Full time

Job summary

Kroger Family of Companies is hiring for a Bakery/Deli Clerk to assist customers, prepare bakery items, and uphold safety and quality standards in a fast-paced grocery setting. This on-site role emphasizes strong customer service, product knowledge, and teamwork.

The position requires basic math, effective communication, and the ability to obtain a food handler's permit after hire. You’ll work with bakery equipment, help with samples, specials, and inventory to ensure freshness and customer

Qualifications

• Customer service skills required.
• Effective communication in a team environment.
• Basic math skills for handling transactions and measurements.
• Ability to obtain a current food handler’s permit once employed.

Responsibilities

• Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
• Bakery/Deli Clerk should offer product samples to help customers discover new items or products they inquire about.
• Grocery Clerk (Bakery/Deli) will inform customers of bakery and/or deli specials.
• Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink.
• Recommend deli or bakery items to customers to ensure they get the products they want and need.
• Use all equipment in bakery such as refrigerators, freezers, slicers, and ovens according to company guidelines.
• Prepare foods according to food temperature logs and follow cooking instructions.
• Measure, prepare and mix ingredients according to recipe, using various utensils and equipment.
• Adequately prepare, package, label and inventory ingredients in merchandise.
• Check product quality to ensure freshness, review sell by dates and act accordingly.
• Properly use kitchen equipment, stove, computerized scale, fryer, steamer, robot coupe etc.
• Label, stock and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Understand the store layout and locate products on request.
• Stay current with ads; gain knowledge of products sold and respond to questions.
• Maintain awareness of inventory/stocking conditions and discrepancies.
• Ensure proper temperatures in cases and coolers and maintain temperature logs.
• Promote trust and respect among associates.
• Create an environment that makes customers feel welcome and appreciated by answering questions about products.
• Adhere to all food safety regulations and guidelines.
• Reinforce safety programs and notify management of unsafe conditions.
• Practice preventive maintenance by inspecting equipment and notifying management of repairs.
• Notify management of customer or employee accidents.
• Ability to work cooperatively in a fast-paced and sometimes stressful environment.

Skills

Customer service

Effective communication

Basic math

Food handlers permit

Job description

Kroger Family of Companies is hiring for a Bakery/Deli Clerk to assist customers, prepare bakery items, and uphold safety and quality standards in a fast-paced grocery setting. This on-site role emphasizes strong customer service, product knowledge, and teamwork.

The position requires basic math, effective communication, and the ability to obtain a food handler's permit after hire. You’ll work with bakery equipment, help with samples, specials, and inventory to ensure freshness and customer