Bakery & Deli Customer Service Specialist

Kroger; Piqua (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger is seeking a Grocery Clerk in the Bakery/Deli section to create an outstanding customer experience and maintain safe, clean surroundings. You will support the department manager in achieving sales goals and uphold our Customer 1st strategy with a focus on service, quality, and safety.

The role involves food preparation, sample presentation, product knowledge, and assisting customers with orders and inquiries in a fast-paced store environment.

Qualifications

• Customer service experience is preferred.
• Retail or bakery knowledge is helpful.
• Willing to obtain a food handler permit after employment.

Responsibilities

• Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
• Offer product samples to help customers discover new items.
• Inform customers of bakery/deli specials.
• Provide customers with fresh products that meet order and portion specs.
• Recommend deli/bakery items to meet customer needs.
• Use bakery equipment (refrigerators, freezers, slicers, ovens) per guidelines.

Skills

Customer service

Communication

Basic math

Food handlers permit

Job description

Kroger is seeking a Grocery Clerk in the Bakery/Deli section to create an outstanding customer experience and maintain safe, clean surroundings. You will support the department manager in achieving sales goals and uphold our Customer 1st strategy with a focus on service, quality, and safety.

The role involves food preparation, sample presentation, product knowledge, and assisting customers with orders and inquiries in a fast-paced store environment.