Bakery & Deli Customer Experience Specialist

Kroger; Ventura (CA); On-site; USD 21,000 - 26,000; Full time

Job summary

Kroger is seeking a Grocery Clerk in the Bakery/Deli department to prepare items, assist customers, and maintain a safe, clean environment. You will support the department manager in achieving sales goals and promote the Customer 1st strategy.

You will handle bakery equipment, inventory, and accuracy of product portions while ensuring fresh, quality items for customers. Join a team that emphasizes respect, integrity, and safety, with opportunities to learn and grow in a busy retail setting.

Qualifications

• Customer service skills required.
• Effective communication skills.
• Basic math knowledge.
• Ability to obtain a current food handler permit after hire.

Responsibilities

• Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
• Offer product samples to help customers discover new items or products they inquire about.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products and correct portions to prevent shrink.
• Recommend deli or bakery items to customers to meet their needs.
• Use bakery equipment (refrigerators, slicers, ovens) according to guidelines.
• Prepare foods according to temperature logs and cooking instructions.
• Label, stock and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Create a welcoming environment and assist customers with questions.

Skills

Customer service

Effective communication

Basic math

Food handler permit

Job description

Kroger is seeking a Grocery Clerk in the Bakery/Deli department to prepare items, assist customers, and maintain a safe, clean environment. You will support the department manager in achieving sales goals and promote the Customer 1st strategy.

You will handle bakery equipment, inventory, and accuracy of product portions while ensuring fresh, quality items for customers. Join a team that emphasizes respect, integrity, and safety, with opportunities to learn and grow in a busy retail setting.