Bakery & Deli Customer Experience Specialist

Kroger; Shorewood Hills (WI); On-site; USD 19,000 - 23,000; Full time

Job summary

Kroger is seeking a Grocery Clerk for Bakery/Deli to create an outstanding customer experience, ensure safety and cleanliness, and support department goals. You will help customers, prepare items, and keep displays stocked and labeled, while following food safety guidelines.

Excellent communication and service orientation are essential, as is the ability to respond to inquiries and suggest products. This role emphasizes teamwork and a friendly, helpful store environment.

Qualifications

• Customer Service skills
• Effective communication skills
• Knowledge of basic math
• Ability to obtain current food handlers permit once employed

Responsibilities

• Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
• Bakery/Deli Clerk should offer product samples to help customers discover new items or products they inquire about.
• Grocery Clerk (Bakery/Deli) will be able to inform customers of bakery and/or deli specials.
• Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink.
• Recommend deli or bakery items to customers to ensure they get the products they want and need.
• Use equipment in bakery such as refrigerators, freezers, slicers, and ovens according to guidelines.
• Prepare foods according to food temperature logs and cooking instructions.
• Label, stock and inventory department merchandise.
• Adhere to all food safety regulations and guidelines.
• Promote trust and respect among associates.
• Create an environment that makes customers feel welcome and appreciated.

Skills

Customer service

Effective communication

Basic math

Food handlers permit

Job description

Kroger is seeking a Grocery Clerk for Bakery/Deli to create an outstanding customer experience, ensure safety and cleanliness, and support department goals. You will help customers, prepare items, and keep displays stocked and labeled, while following food safety guidelines.

Excellent communication and service orientation are essential, as is the ability to respond to inquiries and suggest products. This role emphasizes teamwork and a friendly, helpful store environment.