Bakery & Deli Customer Experience Specialist

The Kroger Co.; Streator (IL); On-site; USD 17,000 - 21,000; Full time

Job summary

The Kroger Co. in Streator, IL is seeking a Grocery Clerk (Bakery/Deli) to deliver outstanding customer service, prepare items to order, and maintain a safe, clean environment.

You will support department goals, uphold quality standards, and assist with product samples and promotions. Responsibilities include applying proper bakery techniques, stocking and labeling merchandise, and ensuring temperature controls and safety guidelines are followed to help customers have a positive shopping

Qualifications

• Customer service skills required.
• Clear verbal and written communication abilities.
• Basic math proficiency required.
• Ability to obtain a current food handler's permit after employment.

Responsibilities

• Grocery Clerk (Bakery/Deli) prepares items per customer requests using bakery equipment.
• Offer product samples to help customers discover items.
• Inform customers of bakery/deli specials and promotions.
• Provide fresh items, correct portions, and prevent shrinkage.
• Recommend items to meet customer needs and preferences.
• Operate bakery equipment (refrigerators, freezers, slicers, ovens) per guidelines.
• Follow food safety and temperature logs when preparing foods.
• Label, stock, and inventory department merchandise.
• Maintain product quality and monitor sell-by dates.
• Ensure safe operation of all kitchen equipment and report issues.

Skills

Customer Service

Effective communication

Basic math

Food handlers permit

Job description

The Kroger Co. in Streator, IL is seeking a Grocery Clerk (Bakery/Deli) to deliver outstanding customer service, prepare items to order, and maintain a safe, clean environment.

You will support department goals, uphold quality standards, and assist with product samples and promotions. Responsibilities include applying proper bakery techniques, stocking and labeling merchandise, and ensuring temperature controls and safety guidelines are followed to help customers have a positive shopping