Bakery & Deli Customer Experience Specialist

The Kroger Co.; Goodlettsville (TN); On-site; USD 17,000 - 19,000; Full time

Job summary

The Kroger Co. is hiring a Grocery Clerk for Bakery/Deli to create an outstanding customer experience by preparing items per customer requests and offering samples to showcase products.

You will help customers find items, inform them about specials, and ensure correct portioning and freshness, while maintaining proper temperatures and safety standards. Join a team that emphasizes respect, integrity, and safety, and contributes to a welcoming environment where customers feel valued and encouraged

Qualifications

• Customer service skills are required.
• Strong communication and math basics are essential.
• Ability to obtain a food handler permit after hire.

Responsibilities

• Prepare bakery/deli items per customer requests using appropriate equipment.
• Offer product samples to help customers discover items.
• Inform customers of bakery/deli specials and promotions.
• Provide fresh, correctly portioned products as ordered.
• Recommend items to meet customer needs and preferences.
• Use bakery equipment safely and according to guidelines.
• Prepare, label and inventory ingredients and merchandise.
• Check product quality and review sell-by dates.
• Maintain proper temperatures and follow temperature logs.
• Assist customers with product locations and store layout.
• Respond to customer questions and provide product information.

Skills

Customer Service skills

Effective communication skills

Knowledge of basic math

Food handler permit readiness

Job description

The Kroger Co. is hiring a Grocery Clerk for Bakery/Deli to create an outstanding customer experience by preparing items per customer requests and offering samples to showcase products.

You will help customers find items, inform them about specials, and ensure correct portioning and freshness, while maintaining proper temperatures and safety standards. Join a team that emphasizes respect, integrity, and safety, and contributes to a welcoming environment where customers feel valued and encouraged