Bakery & Deli Customer Experience Specialist

The Kroger Co.; Cincinnati (OH); On-site; USD 17,000 - 21,000; Full time

Job summary

The Kroger Co. in Cincinnati is seeking a Grocery Clerk (Bakery/Deli) to create an outstanding customer experience and maintain a clean, safe environment.

You will assist the department manager in achieving sales and profit goals while upholding quality assurance standards and company values. Responsibilities include preparing bakery items per customer requests, promoting deli/bakery specials, and ensuring freshness and accurate portioning.

Qualifications

• Customer service skills and communication abilities required.
• Basic math skills expected.
• Ability to obtain a food handler's permit after hire.

Responsibilities

• Prepare items per customer requests using bakery equipment.
• Offer samples to customers to promote products.
• Inform customers about bakery/deli specials.
• Ensure products are fresh and properly portioned to minimize shrink.
• Recommend items to meet customer needs.
• Operate bakery equipment safely (refrigerators, freezers, slicers, ovens).
• Prepare foods following recipes and temperature logs.
• Label, stock, and inventory department merchandise.
• Monitor inventory and respond to discrepancies with the manager.
• Maintain proper temperatures and log temperatures.
• Support a welcoming environment for customers.

Skills

Customer service

Effective communication

Basic math

Food handlers permit

Job description

The Kroger Co. in Cincinnati is seeking a Grocery Clerk (Bakery/Deli) to create an outstanding customer experience and maintain a clean, safe environment.

You will assist the department manager in achieving sales and profit goals while upholding quality assurance standards and company values. Responsibilities include preparing bakery items per customer requests, promoting deli/bakery specials, and ensuring freshness and accurate portioning.