Bakery & Deli Customer Care Pro

Kroger Co.; Glenwood Springs (CO); On-site; USD 26,000 - 36,000; Full time

Job summary

Kroger Co. in Glenwood Springs, CO is seeking a Bakery/Deli Clerk to deliver exceptional customer service and help achieve department goals.

You will assist the department manager in meeting sales targets while maintaining a safe, clean environment for customers. Responsibilities include preparing items to order, offering samples, communicating specials, ensuring freshness and proper temperatures, and maintaining inventory and food safety compliance.

Qualifications

• Customer service skills.
• Effective communication skills.
• Knowledge of basic math.
• Ability to obtain current food handlers permit once employed.

Responsibilities

• Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
• Offer product samples to help customers discover new items or products they inquire about.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink.
• Recommend deli or bakery items to customers to ensure they get the products they want and need.
• Use equipment in bakery such as refrigerators, freezers, slicers, and ovens according to guidelines.
• Prepare foods according to the food temperature logs and follow cooking instructions.
• Measure, prepare and mix ingredients according to recipe.
• Adequately prepare, package, label and inventory ingredients.
• Check product quality to ensure freshness and review sell by dates.
• Label, stock and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Understand the store’s layout and locate products on request.
• Stay current with present, future, seasonal and special ads.
• Gain knowledge of products sold and respond to questions and suggestions.
• Maintain awareness of inventory/stocking conditions and note discrepancies.
• Ensure proper temperatures in cases and coolers are maintained and logs are kept.
• Promote trust and respect among associates.
• Create an environment that makes customers feel welcome and appreciated.

Skills

Customer service

Effective communication

Basic math

Food handlers permit

Job description

Kroger Co. in Glenwood Springs, CO is seeking a Bakery/Deli Clerk to deliver exceptional customer service and help achieve department goals.

You will assist the department manager in meeting sales targets while maintaining a safe, clean environment for customers. Responsibilities include preparing items to order, offering samples, communicating specials, ensuring freshness and proper temperatures, and maintaining inventory and food safety compliance.