Bakery & Deli Customer Experience Associate

The Kroger Co.; Steamboat Springs (CO); On-site; USD 32,000 - 38,000; Full time

Job summary

The Kroger Co. is seeking a Grocery Clerk for the Bakery/Deli department in Steamboat Springs, CO. You will prepare items per customer requests, offer samples, and promote bakery and deli specials while ensuring freshness and safety.

Responsibilities include using bakery equipment, stocking, labeling, and assisting customers to find products, answering questions, and maintaining a clean, inviting department that supports our Customer 1st approach.

Qualifications

• Customer service skills.
• Effective communication skills.
• Knowledge of basic math.
• Ability to obtain current food handlers permit once employed.

Responsibilities

• Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
• Bakery/Deli Clerk should offer product samples to help customers discover new items or products they inquire about.
• Grocery Clerk (Bakery/Deli) will be able to inform customers of bakery and/or deli specials.
• Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink.
• Recommend deli or bakery items to customers to ensure they get the products they want and need.
• Use all equipment in bakery such as the refrigerators, freezers, slicers, and ovens according to company guidelines.
• Prepare foods according to the food temperature logs and follow cooking instructions.
• Measure, prepare and mix ingredients according to recipe, using variety of kitchen utensils and equipment.
• Adequately prepare, package, label and inventory ingredients in merchandise.
• Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
• Properly use kitchen equipment, stove, computerized scale, fryer, steamer, robot coupe etc.
• Label, stock and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.

Skills

Customer service

Effective communication

Math skills

Food handler permit

Job description

The Kroger Co. is seeking a Grocery Clerk for the Bakery/Deli department in Steamboat Springs, CO. You will prepare items per customer requests, offer samples, and promote bakery and deli specials while ensuring freshness and safety.

Responsibilities include using bakery equipment, stocking, labeling, and assisting customers to find products, answering questions, and maintaining a clean, inviting department that supports our Customer 1st approach.