Bakery/Deli Clerk: Fresh Service & Customer Care

Kroger; Omaha (NE); On-site; USD 17,000 - 22,000; Part time

Job summary

Kroger in Omaha, NE is seeking a Grocery Clerk (Bakery/Deli) to deliver outstanding customer service and maintain a safe, clean environment. You will assist the department manager in meeting sales goals, handle bakery/deli items, and ensure product quality and safety.

Responsibilities include preparing orders, offering samples, informing customers of specials, managing temps and inventory, and upholding company standards for service and cleanliness.

Qualifications

• Customer Service skills
• Effective communication skills
• Knowledge of basic math
• Ability to obtain current food handlers permit once employed

Responsibilities

• Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
• Bakery/Deli Clerk should offer product samples to help customers discover new items or products they inquire about.
• Grocery Clerk (Bakery/Deli) will inform customers of bakery and/or deli specials.
• Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink.
• Recommend deli or bakery items to customers to ensure they get the products they want and need.
• Use all equipment in bakery such as refrigerators, freezers, slicers, and ovens according to company guidelines.
• Prepare foods according to the food temperature logs and follow cooking instructions.
• Measure, prepare and mix ingredients according to recipe, using variety of kitchen utensils and equipment.
• Adequately prepare, package, label and inventory ingredients in merchandise.
• Check product quality to ensure freshness; review sell by dates and take appropriate action.
• Properly use kitchen equipment, stove, computerized scale, fryer, steamer, robot coupe etc.
• Label, stock and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Understand the store's layout and locate products when requested by customer.
• Stay current with present, future, seasonal and special ads.
• Gain and maintain knowledge of products sold within the department and respond to questions.
• Maintain inventory/stocking condition awareness and note discrepancies
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept
• Promote trust and respect among associates
• Create an environment that makes customers feel welcome, important and appreciated
• Adhere to all food safety regulations and guidelines
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions
• Practice preventive maintenance by inspecting equipment and notify management of repairs
• Notify management of customer or employee accidents
• Ability to work cooperatively in a high-paced and sometimes stressful environment
• Ability to manage conflict in a nonconfrontational manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to follow directions and seek assistance to resolve issues
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults
• Must be able to perform essential functions with or without reasonable accommodation

Skills

Customer Service

Effective communication

Basic math

Food handler permit

Job description

Kroger in Omaha, NE is seeking a Grocery Clerk (Bakery/Deli) to deliver outstanding customer service and maintain a safe, clean environment. You will assist the department manager in meeting sales goals, handle bakery/deli items, and ensure product quality and safety.

Responsibilities include preparing orders, offering samples, informing customers of specials, managing temps and inventory, and upholding company standards for service and cleanliness.