Bakery & Deli Clerk — Customer-First Service

Kroger; Ferndale (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger is seeking a Grocery Clerk in the Bakery/Deli department to deliver outstanding customer service and maintain a clean, safe store environment. You will assist with sales goals, follow quality standards, and support the department manager in daily operations to ensure customer satisfaction and product quality.

The role requires strong communication, basic math skills, and the ability to handle food safety requirements.

Qualifications

• Customer service skills.
• Effective communication skills.
• Knowledge of basic math.
• Ability to obtain current food handlers permit once employed.

Responsibilities

• Prepare bakery/deli items per customer requests using proper equipment.
• Offer samples to customers to introduce items.
• Inform customers of bakery/deli specials.
• Provide fresh, correctly portioned products and monitor quality to prevent shrink.
• Recommend items to ensure customer needs are met.
• Operate bakery equipment (refrigerators, freezers, slicers, ovens) per guidelines.
• Prepare foods according to logs and cooking instructions.
• Measure and mix ingredients with kitchen utensils and equipment.
• Label, stock and inventory department merchandise.
• Check product quality and review sell-by dates.

Skills

Customer service

Effective communication

Math basics

Food handlers permit eligibility

Job description

Kroger is seeking a Grocery Clerk in the Bakery/Deli department to deliver outstanding customer service and maintain a clean, safe store environment. You will assist with sales goals, follow quality standards, and support the department manager in daily operations to ensure customer satisfaction and product quality.

The role requires strong communication, basic math skills, and the ability to handle food safety requirements.