Bakery/Deli Clerk

Kroger Mountain View Foods; Shelby Township (MI); On-site; USD 28,000 - 35,000; Full time

Job summary

Join a leading grocery store as a Bakery/Deli Clerk, where you will create outstanding customer experiences through exceptional service. Your role includes preparing bakery and deli items, maintaining a clean environment, and supporting sales goals. This position values integrity, diversity, and customer satisfaction.

Qualifications

• Ability to obtain a food handler's permit upon employment.

Responsibilities

• Prepare bakery/deli items according to customer requests.
• Ensure proper temperature maintenance in cases and coolers.
• Adhere to food safety regulations and guidelines.

Skills

Customer service skills

Effective communication skills

Basic math knowledge

Education

Food handler's permit

Job description

Join to apply for the Bakery/Deli Clerk role at Kroger Mountain View Foods.

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Prepare bakery/deli items according to customer requests, using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products in correct portion sizes to prevent shrinkage.
• Recommend bakery or deli items to customers to meet their needs.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens following company guidelines.
• Prepare foods following temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients as per recipes using appropriate utensils and equipment.
• Properly package, label, and inventory ingredients and merchandise.
• Check product quality for freshness, review 'sell by' dates, and take necessary actions.
• Use kitchen equipment properly, including stoves, scales, fryers, steamers, etc.
• Label, stock, and inventory department merchandise.
• Report discrepancies in product ordering or shipping to the manager.
• Understand store layout to locate products for customers.
• Stay updated on current promotions and seasonal ads.
• Maintain product knowledge to assist and advise customers.
• Monitor inventory and stocking conditions, noting discrepancies.
• Ensure proper temperature maintenance in cases and coolers, and keep logs.
• Create a welcoming environment for customers and foster trust among staff.
• Adhere to food safety regulations and guidelines.
• Follow safety procedures, report unsafe conditions, and participate in safety programs.
• Inspect equipment regularly and report repairs needed.
• Notify management of accidents involving customers or employees.
• Work effectively in high-paced, stressful environments.
• Manage conflicts professionally and cooperatively.
• Handle customer and business information with honesty and integrity.
• Follow directions and seek help when resolving issues.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential job functions with or without reasonable accommodations.

Qualifications

Minimum Position Qualifications:

• Customer service skills
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handler's permit upon employment

Desired Previous Job Experience:

• Customer service skills
• Bakery or deli experience preferred
• Retail experience is a plus

About Us

From a small Cincinnati grocery store over a century ago, we have grown into the nation’s largest grocer with nearly 2,800 stores across 35 states. We are committed to diversity, innovation, and creating great experiences for our customers and communities. Join us to be part of a caring, purpose-driven team that values your growth and success.