Bakery/Deli Clerk

Kroger; Flint (MI); On-site; USD 28,000 - 35,000; Part time

Job summary

Join a leading grocery store as a Bakery/Deli Clerk, where you'll create outstanding customer experiences through exceptional service. Responsibilities include preparing bakery items, assisting customers, and maintaining a clean environment. The role requires strong communication and customer service skills, with opportunities for growth and comprehensive benefits.

Benefits

Healthcare coverage

Flexible schedules

Emotional and financial support

Associate discounts

Tuition reimbursement

Growth opportunities

Qualifications

• Customer service skills required.
• Effective communication skills needed.
• Ability to obtain a food handler’s permit.

Responsibilities

• Prepare bakery and deli items according to customer requests.
• Offer product samples to customers.
• Maintain food safety and safety procedures.

Skills

Customer service skills

Effective communication skills

Basic math knowledge

Education

Food handler’s permit

Job description

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Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Prepare bakery and deli items according to customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with ordered products, ensuring correct portions to prevent shrink.
• Recommend bakery or deli items to customers to meet their needs.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens following company guidelines.
• Prepare foods according to temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients following recipes, using appropriate utensils and equipment.
• Package, label, and inventory ingredients and merchandise.
• Check product quality for freshness, review "sell by" dates, and take necessary actions.
• Properly use kitchen equipment including stove, scales, fryer, steamer, etc.
• Label, stock, and inventory department merchandise.
• Report discrepancies in product ordering/shipping to the manager.
• Understand store layout and locate products as requested.
• Stay updated on current and upcoming promotions and advertisements.
• Maintain knowledge of products and respond to customer inquiries with suggestions.
• Monitor inventory and stock conditions, noting discrepancies.
• Maintain proper temperatures in cases and coolers, and keep logs.
• Create a welcoming environment for customers and promote trust among staff.
• Adhere to all food safety and safety procedures, reporting unsafe conditions.
• Inspect equipment regularly and notify management of repairs needed.
• Report customer or employee accidents promptly.
• Work cooperatively in a high-paced, sometimes stressful environment.
• Manage conflicts calmly and cooperatively.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek help to resolve issues.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform all essential functions with or without reasonable accommodations.

Qualifications

Minimum Position Qualifications:

• Customer service skills
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handler’s permit upon employment

Desired Previous Job Experience:

• Customer service experience
• Bakery or deli experience (helpful)
• Retail experience

About Us

From a small Cincinnati grocery store over a century ago, we’ve grown into the nation’s largest grocer with nearly 2,800 stores across 35 states. We pride ourselves on bringing diverse teams together with a shared passion for food and people, with the purpose to "Feed the Human Spirit." We innovate to create meaningful experiences for our customers, communities, and colleagues, with food at the core.

We value people. That’s why we provide the ingredients for your success at work and in life. Whether seeking part-time work or a new career, we offer a fresh opportunity. Join our Kroger family today!

Benefits

The Kroger Family offers comprehensive benefits to support your well-being, including:

• Healthcare coverage: medical, dental, vision, prescriptions
• Flexible schedules with paid time off, holidays, sick leave
• Emotional and financial support: counseling, financial coaching
• Associate discounts on various products
• Up to $21,000 tuition reimbursement
• Growth opportunities through training and career pathways