Bakery/Deli Clerk

Kroger Mountain View Foods; Algonac (MI); On-site; USD 28,000 - 35,000; Full time

Job summary

Join a leading grocery store as a Grocery Clerk in the Bakery/Deli department, where you will create outstanding customer experiences through exceptional service. You will prepare products, inform customers about specials, and ensure food safety while working in a dynamic environment. We value teamwork, integrity, and a commitment to quality service, offering comprehensive benefits and growth opportunities.

Benefits

Healthcare

Flexible Scheduling

Counseling

Discounts

Tuition Reimbursement

Growth Opportunities

Qualifications

• Customer service skills required.
• Effective communication skills needed.
• Ability to obtain a food handlers permit upon employment.

Responsibilities

• Prepare bakery/deli items per customer requests.
• Inform customers of specials and provide fresh products.
• Ensure food safety regulations are adhered to.

Skills

Customer Service

Effective Communication

Basic Math

Education

Food Handlers Permit

Job description

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products in correct portion sizes to prevent shrinkage.
• Recommend deli or bakery items to customers to ensure they get the products they want and need.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to company guidelines.
• Prepare foods according to temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients according to recipes using appropriate utensils and equipment.
• Properly prepare, package, label, and inventory ingredients and merchandise.
• Check product quality to ensure freshness; review "sell by" dates and take appropriate action.
• Use kitchen equipment properly, including stove, scale, fryer, steamer, robot coupe, etc.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Understand the store layout and locate products upon request.
• Stay current with present, future, seasonal, and special ads.
• Maintain product knowledge and respond to customer questions with suggestions.
• Monitor inventory and stocking conditions, noting discrepancies.
• Ensure proper temperatures in cases and coolers; maintain temperature logs.
• Promote trust and respect among associates.
• Create a welcoming environment for customers by answering product questions.
• Adhere to all food safety regulations and guidelines.
• Follow safety procedures, identify unsafe conditions, and notify management.
• Inspect equipment regularly and notify management of repairs needed.
• Report customer or employee accidents.
• Work cooperatively in high-paced, stressful environments.
• Manage conflicts professionally and cooperatively.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed to resolve issues.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Knowledge of basic math
• Ability to obtain a food handlers permit upon employment

Desired Previous Job Experience:

• Customer Service skills
• Bakery or Deli experience is helpful
• Retail experience

About Us

From a small Cincinnati grocery store over a century ago, we’ve grown into the nation’s largest grocer with nearly 2,800 stores in 35 states under 28 different names. We pride ourselves on bringing diverse teams together with a passion for food and people, with one purpose: To Feed the Human Spirit. We innovate continuously to create memorable experiences for our customers, communities, and colleagues, with food at the core.

People matter here. We aim to provide the ingredients for your success at work and in life, supporting your growth with value and care. Whether seeking part-time work or a new career, we invite you to join our Kroger family.

Benefits

We offer comprehensive benefits supporting your well-being, including healthcare, flexible scheduling, counseling, discounts, tuition reimbursement, and growth opportunities. For more details, visit our Benefits Page.