Bakery/Deli Clerk

Kroger; Algonac (MI); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading grocery company as a Grocery Clerk, where you will create an outstanding customer experience through exceptional service. You'll prepare bakery and deli items, maintain quality standards, and support a welcoming environment for customers. With opportunities for growth and comprehensive benefits, this role is perfect for those passionate about food and service.

Benefits

Healthcare Coverage

Flexible Scheduling

Employee Assistance Programs

Discounts on Purchases

Tuition Reimbursement

Training Programs

Qualifications

• Customer service skills required.
• Ability to obtain a food handler’s permit upon employment.

Responsibilities

• Prepare bakery items per customer requests.
• Maintain a clean and safe environment.
• Ensure product quality and freshness.

Skills

Customer Service

Effective Communication

Basic Math

Education

Food Handler’s Permit

Job description

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

1. Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
2. Offer product samples to help customers discover new items or inquire about products.
3. Inform customers of bakery and/or deli specials.
4. Provide customers with fresh products in correct portion sizes to prevent shrinkage.
5. Recommend deli or bakery items to customers to meet their needs.
6. Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to company guidelines.
7. Prepare foods according to temperature logs and cooking instructions.
8. Measure, prepare, and mix ingredients according to recipes using appropriate utensils and equipment.
9. Properly prepare, package, label, and inventory ingredients and merchandise.
10. Check product quality for freshness and review "sell by" dates, taking appropriate actions.
11. Operate kitchen equipment including stoves, scales, fryers, steamers, and food processors.
12. Label, stock, and inventory department merchandise.
13. Report discrepancies in product ordering/shipping to the department manager.
14. Understand the store layout and locate products as requested by customers.
15. Stay updated on current, upcoming, seasonal, and promotional ads.
16. Maintain knowledge of products and respond to customer questions and suggestions.
17. Monitor inventory and stocking conditions, noting discrepancies.
18. Ensure proper temperatures in cases and coolers, maintaining temperature logs.
19. Promote trust and respect among associates.
20. Create a welcoming environment, making customers feel valued and appreciated.
21. Adhere to all food safety regulations and guidelines.
22. Follow safety procedures, identify unsafe conditions, and notify management.
23. Inspect equipment regularly and report repairs needed.
24. Notify management of customer or employee accidents.
25. Work cooperatively in a high-paced, sometimes stressful environment.
26. Manage conflicts in a reasonable, non-confrontational manner.
27. Act with honesty and integrity regarding customer and business information.
28. Follow directions and seek assistance when needed to resolve issues.
29. Support interactions with minors, individuals with special needs, and older adults.
30. Perform essential functions with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handler’s permit upon employment

Desired Previous Job Experience:

• Customer Service skills
• Bakery or Deli experience is helpful
• Retail experience

About Us

From a small Cincinnati grocery store over a century ago, we’ve grown into the nation’s largest grocer with nearly 2,800 stores across 35 states under 28 different names. As America’s grocer, we pride ourselves on bringing diverse teams together with a shared passion for food and people, dedicated to "Feeding the Human Spirit." We innovate continuously to create memorable experiences for our customers, communities, and colleagues, centered around food.

We value our people. That’s why we aim to provide the tools you need to succeed both at work and in life. We support your growth and development, offering opportunities for part-time work or a new career path. Join our Kroger family today!

What You’ll Receive From Us

The Kroger Family of Companies offers comprehensive benefits to support your well-being, including:

• Extensive healthcare coverage, including medical, dental, vision, and prescriptions.
• Flexible scheduling with paid time off, holidays, and sick leave based on eligibility and tenure.
• Emotional and financial support through Employee Assistance Programs and financial coaching.
• Discounts on purchases including food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth through training programs and diverse career paths.