Join to apply for the Bakery/Deli Clerk role at Kroger Mountain View Foods
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
Responsibilities
- Prepare items per customer requests using proper bakery equipment.
- Offer product samples to help customers discover new items or inquire about products.
- Inform customers of bakery and/or deli specials.
- Provide customers with fresh products and correct portions to prevent shrinkage.
- Recommend deli or bakery items to ensure customer needs are met.
- Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to company guidelines.
- Follow food temperature logs and cooking instructions.
- Measure, prepare, and mix ingredients according to recipes using kitchen utensils and equipment.
- Properly prepare, package, label, and inventory ingredients.
- Check product quality and review "sell by" dates.
- Use kitchen equipment properly, including stove, scale, fryer, steamer, etc.
- Label, stock, and inventory merchandise.
- Report discrepancies in product ordering/shipping.
- Understand store layout and locate products for customers.
- Stay current with ads and promotions.
- Maintain knowledge of products and respond to customer questions.
- Monitor inventory and stocking conditions.
- Maintain proper temperatures in cases and coolers, keeping logs.
- Create a welcoming environment for customers.
- Adhere to food safety regulations and safety procedures.
- Inspect equipment and notify management of repairs.
- Report accidents involving customers or employees.
- Work cooperatively in a high-paced environment.
- Manage conflicts professionally.
- Act with honesty and integrity regarding customer and business information.
- Follow directions and seek help when needed.
- Support interactions with minors, individuals with special needs, and older adults.
- Perform essential job functions with or without accommodations.
Qualifications
- Customer Service skills
- Effective communication skills
- Knowledge of basic math
- Ability to obtain a food handlers permit upon employment
Desired Previous Job Experience
- Customer Service skills
- Bakery or Deli experience
- Retail experience
About Us
From a single grocery store in Cincinnati over a century ago, we’ve grown into the nation’s largest grocer with nearly 2,800 stores in 35 states. We are committed to bringing diverse teams together with a passion for food and people, with a focus on innovation and creating memorable experiences for our customers and communities.
We value people and aim to provide the ingredients for your success at work and in life. Whether seeking a part-time role or a new career, apply today to join our Kroger family!
What You’ll Receive From Us
- Comprehensive healthcare coverage including medical, dental, vision, and prescriptions.
- Flexible scheduling with paid time off and holiday pay.
- Support through Employee Assistance Program and financial coaching.
- Associate discounts on various purchases.
- Tuition reimbursement and career growth opportunities.