Bakery/Deli Clerk

Kroger Mountain View Foods; Oregon; On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is looking for a Bakery/Deli Clerk to create exceptional customer experiences through outstanding service. This role involves preparing delicious bakery and deli items, maintaining a clean and safe environment, and assisting in achieving sales goals. Join a dynamic team committed to diversity and innovation, where your contributions will directly impact customer satisfaction and community engagement. If you are passionate about food and customer service, this is the perfect opportunity for you to grow your career while making a difference.

Benefits

Comprehensive healthcare coverage

Flexible scheduling

Paid time off

Emotional and financial support programs

Associate discounts

Tuition reimbursement

Growth and training opportunities

Qualifications

• Strong customer service and communication skills are essential.
• Ability to handle food safely and maintain cleanliness.

Responsibilities

• Prepare bakery and deli items to meet customer requests.
• Maintain a safe and clean environment for customers.
• Monitor inventory and ensure product quality.

Skills

Customer Service skills

Effective communication skills

Basic math knowledge

Education

Food handlers permit

Job description

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Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Prepare bakery and deli items per customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products and correct portions to prevent shrink.
• Recommend deli or bakery items to customers.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
• Prepare foods following temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients according to recipes.
• Package, label, and inventory ingredients and merchandise.
• Check product quality and review "sell by" dates.
• Use kitchen equipment properly, including stoves, scales, fryers, etc.
• Label, stock, and inventory department merchandise.
• Report discrepancies in product ordering/shipping.
• Be familiar with store layout to locate products for customers.
• Stay updated with current ads and promotions.
• Maintain knowledge of department products and respond to customer questions.
• Monitor inventory and stocking conditions.
• Maintain proper temperatures in cases and coolers and keep logs.
• Create a welcoming environment for customers.
• Adhere to food safety regulations and guidelines.
• Follow safety procedures and report unsafe conditions.
• Inspect equipment and notify management of repairs.
• Report customer or employee accidents.
• Work cooperatively in a high-paced environment.
• Manage conflicts in a nonconfrontational manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Knowledge of basic math
• Ability to obtain a food handlers permit after employment

Desired Previous Job Experience:

• Customer Service skills
• Bakery or Deli experience (helpful)
• Retail experience

About Us

Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998. We serve customers in over 120 stores across Oregon, Washington, Idaho, and Alaska. We are committed to diversity, innovation, and creating positive experiences for our customers, communities, and team members. Join us to grow your career and be part of our mission to "Feed the Human Spirit".

What You’ll Receive From Us

• Comprehensive healthcare coverage
• Flexible scheduling and paid time off
• Emotional and financial support programs
• Associate discounts on various purchases
• Up to $21,000 in tuition reimbursement
• Growth and training opportunities