Bakery/Deli Clerk

Kroger Mountain View Foods; Fitchburg (WI); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Bakery/Deli Clerk to create outstanding customer experiences through exceptional service. In this role, you will prepare bakery items, maintain a clean environment, and assist customers with their needs. You'll be part of a supportive team that values diversity and innovation, providing you with opportunities for growth and development. If you have a passion for customer service and enjoy working in a fast-paced environment, this is the perfect opportunity for you to join a dedicated team committed to excellence.

Benefits

Comprehensive benefits

Opportunities for growth

Supportive work environment

Qualifications

• Customer service skills are essential for this role.
• Effective communication is necessary to assist customers.
• Basic math knowledge is required for accurate measurements.

Responsibilities

• Prepare bakery items per customer requests using proper equipment.
• Maintain a clean environment and adhere to food safety regulations.
• Provide excellent customer service and assist with product inquiries.

Skills

Customer service skills

Effective communication skills

Basic math knowledge

Education

Food handler’s permit

Job description

Join to apply for the Bakery/Deli Clerk role at Kroger Mountain View Foods

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

• Prepare items per customer requests using proper bakery equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products in correct portion sizes to prevent shrinkage.
• Recommend deli or bakery items to ensure customer satisfaction.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to company guidelines.
• Prepare foods following safety and quality standards, including temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients according to recipes using appropriate utensils and equipment.
• Label, stock, and inventory ingredients and merchandise accurately.
• Check product quality, review 'sell by' dates, and take necessary actions.
• Maintain proper temperatures in cases and coolers, and keep logs.
• Adhere to food safety regulations and safety procedures.
• Maintain a welcoming environment for customers and assist with product questions and suggestions.
• Report discrepancies, unsafe conditions, or accidents to management.
• Work cooperatively in a high-paced, sometimes stressful environment.
• Manage conflicts professionally and act with honesty and integrity.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodations.

Qualifications

• Customer service skills
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handler’s permit upon employment

Desired Previous Job Experience

• Customer service skills
• Bakery or deli experience (helpful)
• Retail experience

About Us

Based in Wisconsin, Pick ‘N Save merged with The Kroger Company in 2015. We serve customers in 89 stores across the state. As part of Kroger, we are committed to diversity, innovation, and providing excellent experiences for our customers and employees. We offer opportunities for growth, comprehensive benefits, and a supportive work environment. Apply today to join our Pick ‘N Save family!