Bakery/Deli Clerk

Kroger; Town of Sun Prairie (WI); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Bakery/Deli Clerk to create an outstanding customer experience through exceptional service. In this role, you will prepare and present fresh bakery items, assist customers with their selections, and maintain a safe and clean environment. Your dedication to customer satisfaction and adherence to food safety regulations will be essential in ensuring a welcoming atmosphere. If you have a passion for food and enjoy working in a fast-paced environment, this opportunity could be the perfect fit for you.

Qualifications

• Strong customer service skills to enhance customer experience.
• Ability to communicate effectively with customers and team members.

Responsibilities

• Prepare bakery items per customer requests using proper equipment.
• Maintain a clean environment and adhere to food safety regulations.
• Assist customers in locating products and inform them of specials.

Skills

Customer Service

Effective Communication

Basic Math Skills

Education

Food Handlers Permit

Job description

Join to apply for the Bakery/Deli Clerk role at Kroger

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

1. Prepare items per customer requests using proper bakery equipment.
2. Offer product samples to help customers discover new items or inquire about products.
3. Inform customers of bakery and/or deli specials.
4. Provide customers with fresh products in correct portions to prevent shrink.
5. Recommend deli or bakery items to ensure customer satisfaction.
6. Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
7. Prepare foods following food safety and temperature logs, and cooking instructions.
8. Measure, prepare, and mix ingredients as per recipes using appropriate utensils and equipment.
9. Package, label, and inventory ingredients and merchandise.
10. Check product quality, review "sell by" dates, and take appropriate action.
11. Properly use kitchen equipment and maintain safety standards.
12. Label, stock, and inventory department merchandise.
13. Report discrepancies in product ordering/shipping.
14. Understand store layout and assist customers in locating products.
15. Stay current with store promotions and product knowledge.
16. Maintain inventory and stocking conditions, noting discrepancies.
17. Ensure proper temperatures in cases and coolers, maintaining logs.
18. Create a welcoming environment for customers and promote trust among associates.
19. Adhere to food safety regulations and safety procedures.
20. Inspect equipment and notify management of repairs needed.
21. Report customer or employee accidents.
22. Work cooperatively in a high-paced, sometimes stressful environment.
23. Manage conflicts professionally.
24. Act with honesty and integrity regarding customer and business information.
25. Follow directions and seek assistance when needed.
26. Support interactions with minors, individuals with special needs, and older adults.
27. Perform essential job functions with or without reasonable accommodation.

Qualifications

• Customer Service skills
• Effective communication skills
• Knowledge of basic math
• Ability to obtain a food handlers permit after employment

Desired Previous Job Experience

• Customer Service skills
• Bakery or Deli experience (helpful)
• Retail experience