Bakery/Deli Clerk

Kroger Mountain View Foods; Town of Sun Prairie (WI); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Grocery Clerk for their Bakery/Deli department. This role focuses on creating exceptional customer experiences by preparing fresh products, offering samples, and maintaining quality standards. You'll engage with customers, promote specials, and ensure a clean, safe environment. If you have a passion for food and customer service, this position offers a dynamic work atmosphere with opportunities for growth and development. Join a community that values diversity and inclusion while delivering top-notch service.

Benefits

Healthcare

Flexible Scheduling

Counseling

Associate Discounts

Tuition Reimbursement

Growth Opportunities

Qualifications

• Ability to obtain a food handler's permit upon employment.
• Knowledge of basic math for inventory and portioning.

Responsibilities

• Prepare bakery items per customer requests using proper equipment.
• Inform customers of specials and provide fresh products.
• Monitor inventory and maintain food safety regulations.

Skills

Basic Math Knowledge

Customer Service

Food Safety Regulations

Education

Food Handler's Permit

Tools

Bakery Equipment

Refrigerators

Slicers

Ovens

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

1. Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
2. Offer product samples to help customers discover new items or inquire about products.
3. Inform customers of bakery and/or deli specials.
4. Provide customers with fresh products in correct portion sizes to prevent shrinkage.
5. Recommend deli or bakery items to customers to meet their needs.
6. Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
7. Prepare foods following temperature logs and cooking instructions.
8. Measure, prepare, and mix ingredients per recipes using appropriate utensils and equipment.
9. Package, label, and inventory ingredients and merchandise properly.
10. Check product quality for freshness, review 'sell by' dates, and take necessary actions.
11. Label, stock, and inventory department merchandise.
12. Report discrepancies in product ordering/shipping to the manager.
13. Understand store layout to locate products for customers.
14. Stay updated on current, upcoming, seasonal, and special ads.
15. Gain knowledge of products sold and respond to customer questions and suggestions.
16. Monitor inventory and stocking conditions, noting discrepancies.
17. Maintain proper temperatures in cases and coolers, keeping logs.
18. Promote trust and respect among team members.
19. Create a welcoming environment for customers by answering questions about products.
20. Follow all food safety regulations and guidelines.
21. Reinforce safety procedures, identify unsafe conditions, and notify management.
22. Inspect equipment regularly and report repairs needed.
23. Report customer or employee accidents.
24. Work cooperatively in a fast-paced and sometimes stressful environment.
25. Manage conflicts reasonably and cooperatively.
26. Act with honesty and integrity regarding customer and business information.
27. Follow directions and seek assistance when needed to resolve issues.
28. Support interactions with minors, individuals with special needs, and older adults.
29. Perform essential functions with or without reasonable accommodations.

Qualifications

Minimum Position Qualifications:

• Knowledge of basic math
• Ability to obtain a food handler's permit upon employment

Desired Previous Job Experience:

• Bakery or Deli experience is helpful

Job Info

• Job Identification 122952
• Category: Store Operations
• Posting Date: 05/05/2025, 04:00 AM
• Location: 640 E Main St, SUN PRAIRIE, WI, 53590, US

Benefits: The Kroger Family offers comprehensive benefits including healthcare, flexible scheduling, counseling, associate discounts, tuition reimbursement, and growth opportunities. We are committed to creating a diverse and inclusive environment where people matter and success is shared. Join us to be part of a community that values food, people, and purpose.